AM
Albert M
Active since Mar 2018
4
Reviews
0
Industries
Reviews
4 reviews11 months ago
Excellent service in the belting industry
I was in need of a Poly V-belt for my Trojan Pace 360 trainer. Personnel at BEP Bestobell was extremely friendly and helpful to identify a suitable replacement belt, even though it was not an expensive item. I have done an EFT payment and thereafter TheCourierGuy collected the belt and delivered it a day later in Pretoria, at R100 only!.
0 replies
38 months ago
Poor functionality of Absa Credit cards
I have a ABSA Premium credit card. Being aware of ***** and theft, I wanted to limit POS transactions. Both the online and App offers the option to limit ATM withdrawals, but no option to limit POS transactions. I have called the card division. They were unable to help or guide me in this regard. They referred me to the "online" service desk which advised me that the limit for ATM withdrawals do apply to POS transactions too. This does not match available information. When asking how to lmit online purchases via credit card I was advised that the limit for daily payments (against my cheque account applies. This does not seem to be logical or correct. Kindly note that you competition eg Discovery Bank offers the ability to adjust all these and several other limits on the banking app. Please get the Absa offering on standard.
1 reply
39 months ago
Prompt service
I had to replace a thermal overload for the switch assembly of a 2.2kW motor. I managed to identify the exact item in the online catalogue. My call to clarify the delivery fee and stock was promptly addressed by Simone. I placed the order online and the goods was delivered within 2 days (in Pretoria). I will definitely use Online-Electrical again.
0 replies
46 months ago
Discovery of the nasty realities of Banking on Discovery
For more than 24 months I have settled the outstanding balance on my credit card well in time, on average 14 days early. On 25th June 2022 I have paid the outstanding balance which was only due on 12th July. I made one mistake: I paid short by 99c. Clearly a human error. The interest charged is absolutely mind-boggling and totally irrational: R130 for June, R137 for July and R113 for August. Thus R380 interest in response to a late payment of 99c. I have approached the call centre and requested for a reasonable and rational response. More than one request to reverse the transactions were unsuccessful. My conclusion: The Bank do it because they can. Client relations and track record is not part of the Bank’s value system.
5 replies
Review Distribution
5 Star
2 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (25%)
1 Star
1 (25%)