GD
Gary D
Active since Jul 2018
7
Reviews
0
Industries
Reviews
7 reviews10 months ago
Totally unacceptable!!!
This company needs to be held accountable. The lady who phoned me and misrepresented herself as a Telkom employee in order to renew my contract must have been the rudest person i have ever delt with. Does not afford me any opportunity to speak, forces their deals down your throat and simply does not even have the common decency to listen to 2 sentences without interruption. Surely Telkom cannot be happy with these agents. This has left such a bad taste in my mouth i feel like cancelling my Telkom contract just to avoid ever having to deal with such disrespect!!! Where can we report as i see many people have similar experiences.
0 replies
43 months ago
Worst Fibre decision you can make...
I moved house a month ago. To ensure a seemless transition i decided to go with Vox as the agent (Justin Bartes) was like a hawk on me when o asked for reccomendations for a fibre proider - Worst decision i could have made. My application was completed the 1st week of September and today is the 06/10 and still without service. All the excuses in the book has been used. From the "oh we are awaiting on Octotel" to your problem is escalated (3 times now) to "we are short on technicians" blah blah blah. For the life of me i cannot understand when there was already a previous active Vox service in the house how it can be such a massive task??? I regret the day i said yes to Vox. Although WebAfrica has a poor reputation, a complete installation and set-up was done within a week from date of application. This compared to Vox's **** poor 5 weeks leads me to state that i would rather deal with a whatsapp service and automated response than the personal incompetence of Vox staff!!!
0 replies
49 months ago
Pleasantly surprised
Many thanks to Tsalda (sales) and Jaylyn (finance) who made my buying experience an absolute pleasure. I'm not the easiest customer to deal with and have high expectancies, especially when making big decisions. I can note that both these ladies went out of their way and had me on the road in no time.
53 replies
49 months ago
Best offer as promised
Too few people write good reviews where they are due. What a hassle free experience it was selling my vehicle to WBC!!! Many thanks too Linda Zwane for professional service from the 1st interaction and to Lorenzo who collected my vehicle and sorted the payment on the spot. I received a fair offer based on the condition of my vehicle and although i was sad to see it go, the WBC team made the experience stress free.
53 replies
60 months ago
Sick of Vodacom bullies
I am now sick and tired of Vodacom and their bullying tactics. At the end of February 2020 my contract came to an end. I gave 30 days notice that i plan to port my main contract number to another SP and for the add on (supposedly free) tablet data contract to be cancelled after the contract came to an end in Feb 2020. My main contract was ported with no issues but they failed to cancel this "add on" contract. After several calls to the cancelation department enquiring as to why it has not been done they just handed me over to a debt collector and blacklisted me with compuscan. So for more than a year now i have received at least 3 caal per day from these debt collectors asking me when i am going to pay. Very bad mannered people and after explaining the issue countless times i am just being billed in my absence per month. When i ask for a breakdown of the costs they are claiming from me via email i only get promises. They send nothing, just keep threatening me. Now in turn i pledge to make it my mission in life to give Vodacom as much bad publicity as humanly possible. Until you have stepped up and take ownership of your bad customer service and ignoring my request to sort out this mess, i will continue to write BAD reviews.
159 replies
94 months ago
Analyze your monthly debit orders carefully!!!
FNB insurance brokers sold me a top up insurance in 1999 for my vehicle finance in the event i should pass or be disabled which would cover my settlement amount. Surprise surprise, it's the year 2018 and although this finance was settled in the year 2003 they neglected to cancel this insurance product. Thus 15 years later i am still paying for something that was never cancelled due to their own negligence. I contacted my private banker who could only escalate this to FNB insurance brokers. They contact me with the only response that they do not know how this occurred and they cannot cancel this for me telephonically. Absolute useless service. I DEMAND to have my full funds refunded to me for 15 years including accumulative interest based on a conservative investment rate. Tired of dealing with your incompetent staff and if anyone at FNB actually has the ***** to contact me personally and resolve this matter i will be very surprised. Shocking service like this is the norm in South Africa today and i refuse to take this lying down. I will rant and rave on all your social media platforms until i am heard. Why should i at my cost and time waste my effort to rectify your mistakes??????
212 replies
95 months ago
FNB Private Clients a total joke
I don't even understand why I took the package in include my "own personal banker" from FNB. Absolutely useless. Zandile Hlongwane is appointed as my 24HR contact person because I am valued as a customer but no response in 2 days, never answers her phone etc etc. Neither does the complaint link on online banking work so it's a waste of my time!!!! After countless efforts on trying to reach here, I have the opportunity to speak with her "shadow", called Xolani. Explained my issues and he promised to get back to me ASAP. What a laugh, no feedback.
212 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (71.42857142857143%)