Peterson W

Just steel, the real deal?

So this company operates under the most ridiculous terms and conditions that they say "you agree on by paying for an item'. Please be warned that even though this is not legally binding (they say it is but the/some of terms and conditions are in contradiction with the consumer act). The problem however is that these guys then hold you by it and you have no choice but to forfeit your money or hope to come to some conclusion. They seem to run on forcing people to wait for unknown lengths of time for their (fully paid) order or complain... Then they use your complaint against you saying that you breached contract and they now keep your money. This is extortion at its best. They also seem to run on the unfortunate basis that most people will either, be intimidated by their empty threats of legal action (also part of their ridiculous terms and conditions) against you for complaining about them, or to not have the time/resources to take them to court. Good luck in trying to get any solid information about the company itself... They run a (what they think very clever) internet based company with a 'trading as' name, only one number and one email address to contact them and no physical address.