Jeanine C

Bad service

Bad service altogether. As a guest, my client was treated poorly and have yet to receive any form of apology. As a middle-man, having facilitated the making of the reservation; I have yet to receive any form of acknowledgement of a written complaint; whether just acknowledging my email or the results of their investigation, if any. I will never book with Kurumba Lodge again and advise my colleagues and clients to not do so either.