PH
Peta H
Active since Sep 2018
18
Reviews
0
Industries
Reviews
18 reviews2 months ago
Exceptional Service and empathy
I cannot put into words just how incredible the customer service, due care and love is shown by all who I have interacted with at Sonja Smith Elite Funeral Homes. I am in the service industry for business and train customer service. Sonja Smith Elite Funeral Homes - your customer service is exceptional. I called with a query and within two minutes I had a returned call and a solution. When planning my father's celebration of life service, all your staff have gone over and beyond in assisting the whole family making the event something special and most importantly cutting out any unnecessary frustration. Thank you and blessings to your business.
0 replies
5 months ago
Sandton Mediclinic is the Boss
Sandton Mediclinic I need to thank you for taking such exceptional care of my Mom. She was in the Oncology Surgical ward Section D. The nursing team and support teams are phenominal. This includes the ICU - Thank you. Being in a hospital is hard, dealing with wonderfully compassionate, empathetic and professional staff makes the stay a pleasure. Thank you. Remain blessed.
0 replies
5 months ago
MWEB - Does not WOW
There is nothing worse than trying to resolve a technical problem with your internet / emails than having to hold onto a call for over 30 minutes, and depleting your air time! This is shocking. I needed to speak to a technical person and NOT have to interact with a chatbot. I am beyond furios. I have been a loyal customer of MWEB for over 20 years. WOW! this is disgusting.
0 replies
5 months ago
The Papery steps up
I have been in corporate training and consulting for 30 years. There's a saying - you know a good brand by the way they deal with complaints. In my case it was not a major complaint - just a niggle. Which I wrote on The Papery's website - contact sheet. I only half expected a reply and thought probably only within 48 hours. Summer Martin and team stepped up and demonstrated Customer Relations excellence. They addressed my "niggle" and all within 3 hours turnaround. The Papery offers superb products, exceptional service (not only today but in all my interactions) and quality in the packaging, couriering and attention to little details. Thank you soo much. Blessings to your business and to your team.
0 replies
8 months ago
I needed assistance with a premium adjustment and the agent assisted professionally and calmly
I needed assistance with a premium adjustment and the agent assisted professionally and calmly. Explaining all my options plainly and concisely. She showed high empathy. My problem was resolved quickly. Thank you
53 replies
26 months ago
Platinum Life have been my insurance company for over 15 years They never cease to amaze and surprise me with super excellent customer support and empathy
Platinum Life have been my insurance company for over 15 years They never cease to amaze and surprise me with super excellent customer support and empathy. They pay attention to every detail and made me feel like a valuable client. This is rare in theses days when most call centres are AI. I rate my last call 10/10 and highly recommend Platinum Life to everyone. You are in blessed hands.
58 replies
53 months ago
Underwear range sucks
I have been a client with Edgars for 30 years had myaccount with them for 25 years. I have never been so angry and disappointed. Sandton city branch has no. Zero bras for a big busted woman. What the hell.
106 replies
58 months ago
Fully valued. Totes relaxed.
Absolutely top top stars!! Went for my 1st over 50 Covid vaccine today Discovery you pulled out all the stops to support the process and make it one of the most pleasurable and professional processes I have experienced. Every little detail was attended to. This makes me proud to be vaccinated and even prouder to be South African. Thank you. Fully valued. Totes relaxed.
53 replies
64 months ago
Trevor Jaggard Attorneys - Shady and Suspect Debt Collection Methods
I am appalled. Today I received a call from Trevor Jaggard Attorneys. The caller took quite a while to make herself heard. She also could not clearly pronounce the company name. I was informed that Trevor Jaggard Attorneys is handling the outstanding payments on Nedbank Credit Card payments. The call was not recorded as per National Credit Act regulations. I discussed my payment plan and then the caller asked me how the money would be paid. This is when I got suspicious. She then said she would send me the EFT and banking details I need to use. Very Suspect!!! As I have an arrangement with my bank for this and do not need any other account numbers. I stated very clearly that I would be doing this in my usual method and that any changes will be made directly with Nedbank in a branch and not over the phone. I got an email the email address was an MWEB address...further cause for suspiscion and the signature looked like it had been copied off Trevor Jaggard Attorneys website. They said they are in Bruma and the website says they are based in Sandton. Please stay alert!!! Many people have been scammed by such methods.
0 replies
72 months ago
Urban Direct are Amazing
Urban Direct has delivered fresh vegetables and amazing meat and poultry to my door during lockdown. All food is packaged well, Heavy items do not squash the tender fruit and vegetables and the delivery is on time, with a smile and very professional. I love Urban Direct and cannot sing their praises more.
0 replies
Review Distribution
5 Star
11 (61.111111111111114%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (38.888888888888886%)