Kev M

Waterfront Charters - Get rid of William Bond!!

Yesterday we went on the Clifton ***y Yacht Party. Being told to meet at the Waterfront Charter ticket office next to Sevruga, we got there at 1:45 as told. As our group walked inside just behind these two girls, they asked the lady at the counter if this is where we meet for the Clifton ***y Yacht party, when this real chauvinist *** sitting on the side, named William Bond, pipes up "Ja, but you have to be ***y", thinking that was funny. So the one girl brushed it off and said "Well, I will go put more make up on" then he said "you will need more than that"... I mean, really? How is that okay in the customer service industry? And these two girls not from South Africa. Then our group got to the cashier and one girl in our group asked if she could please hurry as we were now told our boat was on the OTHER end of the Waterfront. When Mr William Bond pipes up again "Don't take it out on the staff if you're late, then get to a place earlier", Firstly, we were on time and we were only told then that the boat is not meeting at this point (where we told it was going to) but at the other point. So I said to William the chauvinist ***, "you don't have to pass comments like that, we on time and you're actually rude", he didn't take kindly to that and said "I can speak to people however I want, and you can take your ****ing attitude somewhere else". Seeing his aggression, I didn't want to carry on adding fuel to the fire, so I just said "really, wow" and he sarcastically said "yes, wow, now **** off". This man, William Bond was rude and left a sour taste in everyone's mouth after leaving, and really created a kak start to our yacht trip. The two foreign girls said they will be posting about it on Social Media, so hopefully something is done about him after that too. We have 8 witnesses to what happened and we did bring it up with the owner of the party, and she said she will bring it up with them, but that's still not good enough. This asshole needs to be reprimanded for what he did. I think it's pathetic that Waterfront Charters has such a rude man sitting there and talking to girls the way he did, then getting super aggressive with me for just telling him not to talk like that. I mean, you guys surely have loads of tourists coming and going out of those offices, and this is the face of the business. What a joke! William Bond needs some customer care lessons in his old boring age. And I really hope something gets done about this...