MP
Maria P
Active since Jan 2019
2
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2 reviews63 months ago
Apple iStore Brooklyn Mall - Spare the headache!
Worst service I’ve ever experienced. Waited 3 hours. I had to take off work to upgrade my iPhone. They have a 48 hour policy if you’re on the waiting list, if you don’t pick up your phone in time, you forfeit your ordered phone. I feel it’s not fair at all to have a 48 hour policy for clients to collect their phones, but the store has the right to make you wait for hours and hours on end. I’m extremely unhappy. And the worst part, when it was FINALLY my turn in the sms queue, they closed the door in my face because it was closing time. I was there 3 hours before closing time!!!!!
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78 months ago
Rude and disrespectful management
On the 23rd of November 2019 we hosted my grandmother's 90th Birthday at "Die Plek", a restaurant in Montana, Pretoria. It was a joyful day, the food was great, but turned out for the worst when the management lady rudely chased us away, because we were only 30 minutes over our time. In my opinion, if you want to host 3 events in one day you must be able and prepare for situations like this to happen and not crack under the pressure. With this specific event, there is a lot of elderly people and things will be slower than normal. After we were rudely shouted at in the venue to leave, we tried to help my grandmother out of the door with the wheelchair as quickly as we can, but the rude lady from management had no respect for the situation and tried to jump over/bump my grandmother in the wheelchair out of the way to get through. I then commented loudly that she's very rude and the next moment she was close up in my face yelling at me. I've never felt more disrespected in my life, so do yourself a favour and book any other venue for special occassions!
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