FD
Fernanda S
Active since Feb 2019
5
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0
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Reviews
5 reviews10 months ago
Fernanda
I purchased Windows 10Pro from them, first attempt I encountered a problem upgrading and installing, I mailed them with query, this was on a Saturday. I am a BC (before computers) child in my sixties. I got immediate response and again step by step on how to upgrade and install. I had no problem on second attempt, program was upgraded and installed and registered with no issues. I was happy with price of product and service.
0 replies
19 months ago
Nedbank customer service- appalling service
The service of the ***** department of the Nedbank is appalling, more than a month later and I still have not heard from nobody from Nedbank. On the 20th August I phoned the customer service number as I queried two debit orders that were going through on my statement but there was no full ************** only abbreviations, so I wanted to know who was putting those debit orders through my account. Montana Nedbank gave me a number to call. The lady at customer service said the ***** department will be able to give me those details and she was going to put my query through to them and get back to me….I am still waiting…people are getting paid and not doing their job.
0 replies
19 months ago
Appaling Service
The most appalling service ever. I worked for a corporate pharmaceutical company Cipla and the employees retirement fund gets paid to Alexandra Forbes Financial Service. I left Cipla end June due to retirement age and three months later Alexandra Forbes still has not paid out my retirement fund. My financial advisor from Sanlam says Alexandra Forbes is dragging the payout, he has even contacted Cipla’s HR and asked for the Alexandra Forbes consultant that deals with Cipla and still nothing has been done from Alexandra Forbes side. Clearly someone is not doing their job.
53 replies
42 months ago
Thanks Vernon at We ...
Thanks Vernon at We Buy Cars Germiston
133 replies
87 months ago
Nedbank & E&E Assessors & Tradors
<p>Nedbank Homeowners Insurance and their appointed assessor E & E assessors and Tradors. I submitted a claim for my broken 10 year old electric gate motor that did not want to work, I live on a small holding and need the security, so I contacted my contractor and he got me a Centurion gate motor for R4 300. Eben from E&E assessors and Tradors came out on the 20thDecember 2018 to “assess the gate motor”, I told him the problem as I had taken the motor to Dafron Security & Defence Security as they told me over the phone they fix gate motors, but then to be told they do not fix DuroSlide. When Eben came to assess the motor did not even connect the battery he had in his hand, did not take the cover off the motor to look inside, I challenged him on an issue and he told me more than once he does not collect salvages. My contractor came on the 24th December to connect the new gate motor and I asked him to check the electric fence as it was not active, he told me the energizer was burnt out. When I came back from leave on the 11th January 2019, I submitted my paperwork via e-mail to E&E assessors & Tradors, I got a return mail stating that they would submit claim to Nedbank H. Insurance with photos...’”photos’” ...Eben did not even look at the motor let alone take photos. My gut feeling says E&E assessors did not submit my full claim, clients should be cc’d with paperwork assessors submit to insurance. On the 4th February 2019 I phoned Nedbank Claims customer service to follow up on my claim, as they do not bother sending the customer a notification sms to advice if claim was approved or reason if it was declined, if one does not ask for reference number they do not give it to you. Andrew rudely told me that my claim was declined because my (10 year old) faulty gate motor belongs to Nedbank....’what’’...Nedbank or the assessor.....I replied, assessor told me he does not collect salvages, and when my geyser was replaced also in December the plumber took the old one, not an assessor....he told me that the complaints department would give me a call as I had to log a complaint....about what I was not told, I guess the assessor not taking the motor?, but was originally not told so when I phoned in to claim .... It has been a week and nobody from Nedbank has contact me, I phoned and am told to hold on as my call is important but do not get put through to someone eventually I hung up as airtime costs money, my car insurance phone me back. I the past 12 plus years with Nedbank home owners Insurance, I have claimed twice, this being my third time, at least my car insurance gives me money back if I do not claim, but Nedbank Claims department *****es over a 10 year old broken gate motor .... but decline to pay a bill of R11 268.00 for a gate motor and fence energizer that I got at cost price, saving Insurance over R3 000 I will be submitting my claim again and will write a follow up review on Hellopeter, and think it is time to move to another bank. ...Ms MF da Silva</p>
105 replies
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