DV
Dylan V
Active since Feb 2019
4
Reviews
0
Industries
Reviews
4 reviews31 months ago
Hi Q Tyresurance tyre ****
Went into claim against the already registered tyre insurance "tyrsurance" valid until April 2024. When wanting to claim for a damaged tyre, the feedback is that the service provider that handled the claims has fully closed and no claims can be processed. This at the time of purchase influenced the tyre and the service provider being Hi-Q. No concessions, no support offerred, no noticed. Last time I use hi-q. Not there when you need them most.
0 replies
73 months ago
FNB Credit Insurance - charged despite policy being cancelled
FNB Credit Insurance. I have requested multiple times over multiple months that this specific credit life insurance on the credit card be cancelled. I have received confirmation letters showing that it has been cancelled however the monthly fees continue to be deducted. It is easier to not join than it is to leave. Extremely unhappy customer
105 replies
74 months ago
Delugo does it again. Top notch quality
Since the discovery of Delugo, it has made dinner time a pleasure. They manufacture, package and distribute, delicious, one step frozen meals. The cooking instructions are simple, the ordering process is fast, the service is always friendly. Payment options are wide to fit your need. The product offering is varied with new meals added almost monthly. It has taken the c**** out of cooking dinners from scratch and if significantly more affordable that purchase from supermarkets. It fact, I have started using their meals for lunch and won't look back. #SupportLocal
0 replies
80 months ago
Home Loan Application - lack of professionalism & clarity
Earlier this year, I applied to bond a paid off and fully owned by myself. When doing so, my first choice was FNB, being a customer and advocate (influenced people within my inner circle to join) for many years. When applying I followed the simple and easy to use FNB App, submitted my documents and awaited the approval. It was only after numerous follow ups after clearing the affordability and credit check steps to find out where in the process the application was, that I received feedback in a very informal manner from a Mr Anthony (Toni) Malungani that it has been declined, when pressed for a reason for the declining, a clear reason could not be given only a "must be the documents or stuff". After further requests and follow ups for a reason for the decline (in order to change this for future applications). A letter was given saying that this type or property does not form part of FNB home loans policies or scope. This did not make sense as it is a townhouse (of which I am certain there are many requiring bonds) and includes an exclusive use area. Again asking what part specifically is not part of FNB's policies an unclear answer was given. Nevertheless, I applied to numerous other banks, all of which had come back with an offer in less than a week and am now happily signed with Standard Bank. ( I am happy to send through the other offers as proof) This leads me to believe that there is an outlier in the trend within FNB, it's processes or potentially personnel. I was so upset at this, that I have opened up further bank accounts with FNB's competitors and am still contemplating moving all accounts over as soon as the investments mature.
105 replies
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4 Star
1 (25%)
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2 Star
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1 Star
3 (75%)