BETTINA M

VERY DISAPPOINTED CLIENT- AWFUL SERVICE FROM Top It Up

I HAVE CONTACTED THIS COMPANY LAST YEAR AROUND NOVEMBER. WENT INTO THEIR WEBSITE TO GET THE NECESSARY INFO. GOT INTO CONTACT WITH THEIR CAPE TOWN OFFICES WHO REFERRED ME BACK TO THE JOBURG MANAGER (YUSSUF). I HAVE PROVIDED THE NAME OF MY BUSINESS AND ID, FOR THE MACHINE TO BE INSTALLED INTO MY SHOP SINCE 29 DECEMBER. A GUY CAME TO INVESTIGATE THE PLACE AND TOOK PHOTOS. I WAS TOLD THE QUEUE IS LONG, THEY WERE OUT OF MACHINES. ALTHOUGH NUMEROUS FOLLOW UPS, TEXTES, E-MAIL, I WAS LEFT UNATTENDED. MY MESSAGES WERE IGNORED. VERY DISREPECTFUL WAY OF TREATING A POTENTIAL CUSTOMER . VERY UNPROFESSIONAL. IAM JUST SOOOOO ****ED OFF AND VERY DISAPPOINTED OF THESE KIND OF RETAILERS STILL OPERTAING IN A COMPETITIVE MARKET.