Nadine Z

Poor service

Very poor logistical coordination, management and customer service. They chop and change delivery dates as they please which cost extra money and I received zero response when I contacted them regarding this matter, yet they are very quick to ask for payment. They made my already expensive and stressful relocation to the Western Cape so much worse. I had to drive a very long distance at night to accommodate their sudden change in arrangements and lost money at various booked accommodation. There was absolutely no communication between operations and the delivery team. I'm not quite sure how they manage to run their business. I was very patient and understanding despite their incompetence and I had hoped for the same treatment from them. I can only compliment the driver and delivery team.