GG
Glynn G
Active since Jun 2019
34
Reviews
0
Industries
Reviews
34 reviews7 months ago
FNB MESS ON MY ACCOUNT
My personal account reflects a minus balance and TELKOM data that I bought for my old phone was concerted to airtime for my current phone which is on FNB CONNECT!!! Ref. Nos 3645522, 24 30
1 reply
13 months ago
Thank you to a staff member, NOT THE BUSINESS!
A lady by the name of Edith who is a staff member of FNB gets all the credit for her assistance in correcting a gross error by Microsoft, who took payments from my account after I had cancelked the subscription. A business is only as good as it's staff, and Edith as an individual gets the credit, NOT FNB, whose system has too many loopholes that put their customers funds at risk. Thank you, Edith.
1 reply
13 months ago
FNB/MICROSOFT FEEDBACK STILL UNRESOLVED AFTER TWO WEEKS!!!!!
This is the follow up on Microsoft and FNB. I managed to contact a Microsft agent EVENTUALLY and he arranged for the first refund, but said that FNB must use his email to dispute the two May payments off my account via their Card Dispute system. I have already sent their email to FNB, but this is where the typical problem lies. FNB has not acknowledged the email from Microsoft or confirmed that a double card dispute has been instituted by them with Microsoft. This is what I repeatedly complain about with FNB. Their customer service is appalling. Today is Wednesday, I sent everything on Monday early... in the meantime I am still short 2 x R199 from my account, admitted WRONGFULLY by Microsoft, so how long does it take to reverse two payments done in the beginning of May? I notified FNB immediately I saw the payments had gone off, we are now on tge 13th May without resolution STILL? This is really pathetic. Someone will call me from FNB, but then nothing happens!!!! The joke is that they are supposed to be the "best" rated bank in SA!!! I hate to think what the others are like!!! It's amazing how quick they are to take THEIR FEE PAYMENT, but are very casual about ensuring that the customers wrongful billing is refunded immediately... what kind of staff do they employ? Where is the diligence and work ethic? UGH!!! I'm soooo sick of this!!!
2 replies
13 months ago
DO NOT TRUST FNB AND MICROSOFT WITH A CANCELED SUBSCRIPTION
I posted a complaint with FNB for payments allocated to Microsoft AFTER I had cancelled the subscription IMMEDIATELY forcthe 365, at R159pm, when I saw that they had taken R199 in the beginning of March. They give you 90 days to cancel, I was well within that period! They then took a further R199 at the end of April, and another R199 beginning of May, now I saw that they just took ANOTHER R199 onbthe 6th May!!! Even though I had opened a dispute with FNB ALREADY! SHOW ME ONE SASSA PENSIONER THAT CAN AFFORD THIS TYPE OF LOSS! IT'S PATHETIC! FNB ALLOWED THE PAYMENT TO BE TAKEN AFTER ISSUING ME A REFERENCE NUMBER!!!!
1 reply
13 months ago
Talmudic theft by banks and corporations
Well, it's official... the CORPORATIONS stick together. My Microsoft 365 on my PC wouldn't give me access TO MY OWN DOCUMENTS with subscription. The monthly amount given was R159. I foolishly gave in.... I won't again! They took R199 on the 3rd March, another R199 end April and another R199 now the beginning of May, even though I questioned the different amount and said they must rather cancel and refund me. They don't reply, or acknowledge communication from you, exactly the same system the banks use.... only cryptic options given. I tried to find a stop payment option on my FNB account for Microsoft.... why am I not surprised that there isn't one? And they want to introduce CBDCs??? That system will be 10 X WORSE!!! By consumer standards, you should be able to cancel a subscription or request a refund within a certain period I'd you are not satisfied with the service, but it doesn't appear to apply to banks and big corporations who seem to think that they can do whatever they please? Some of us have figured out a way to bypass them, which will go into effect the minute they try CBDCs... they owe me 3 X R199 unagreed payments which by any normal standard of integrity, will be refunded.... oh, but I forgot the Talmud ruling about *****ing from goy.... here's a newsflash...I'M A BLOOMBERG on my mother's side, you've just ****** from one of your own... what does the Talmud say you have to do now????
1 reply
13 months ago
FNB *****S FOREX
Here we go again.... DO NOT TRUST FNB WITH FOREX! A family member sent me £130 yesterday via Moneygram, GUESS WHAT FNB DID? THEY SWITCHED IT TO USD AND POCKETED THE DUFFERENCE!!! THIS IS *****! BE WARNED...THE BANKS WITH FIND EVERY POSSIBLE WAY TO ***** FROM YOU. I only noticed the difference after receiving their "quote" and accepting it...we should be able to trust the bank, right? WRONG!!! CHECK EVERY DETAIL OF EVERY TRANSACTION VERY CAREFULLY. CHANGING A CURRENCY AMOUNT DEPOSITED TO A LOWER EXCHABGE RATE IS *****!
1 reply
14 months ago
Poor "little" FNB can't afford a back up generator!
The FNB branch at the mall@55 has been closed for a whole WEEK! Apparently the substation blew up, but they haven't bothered to get a back up generator like other companies... they don't care about their clients ONE BIT!There are some services that can ONLY be done at the branch, but why should Johann Rupert spend money on improving services? They would much rather send repeated faulty "declined, insufficient funds" messages to supermarmarkets when you have ample funds and charge R8 a shot (which is never refunded). I've had this happen 3 times in one go, then I went to the ATM outside and drew the cash to pay for my purchases. South Africa, why do we allow ourselves to be abused like this? If they do that to a million clients in one day, they collect R24million for mahala from us! No wonder they are known as the Stellenbosch mafia! We need to put our heads together and pull an "Al Capone" move on them and put them in jail for theft, seize their assets and distribute them to the poverty stricken nation they've turned SA into, while they just take what they want without remorse. I feel very sorry for their staff. Slavery is BACK!
1 reply
14 months ago
Quicket is a ticket selling **** for events and a *******!!!
I bought a ticket for an event for the 12th April, which included (as a recommended option) protection for a refund against being unable to attend. However, the organizer canceled the event and notified quicket first. My first indication that something had gone awry was an email from quicket notifying me that my protection had bee6canceled, without an explanation, after taking my payment for it! Then I received a text from the organizer explaining why the event had been canceled and postponed to a later date, and I could claim a refund from quicket. Ha! Quicket were suddenly non-replying to emails, saying it's an unmonitored email! HOW CONVENIENT! I went back to the organizer who was also showing reluctance to refund me. I will never buy another event through quicket again, their "protection" is a flipping ****!!! I still haven't been able to retrieve my payment from either the organizer or quicket! BE WARNED! THIS SEEMS TO BE A NEW TYPE OF ****.... WHAT IS THIS WORLD COMING TO? If I don't receive my refund, I will add another review about the organizer as well....
0 replies
14 months ago
FNB HELPS ***** TO TAKE PLACE ON THEIR ACCOUNTS
I get the feeling that I am being toyed with... after FNB allowed an unauthorized amount from an unknown international company to just TAKE money from my business account, now it's happened on my personal account, but more this time. A quarter of a pension is not a joke! How is this possible? I no longer trust FNB to keep my funds secure and I think it's time I found an alternative solution for my money management. This cannot be allowed to continue indefinitely and it will only stop when I end it.
1 reply
15 months ago
Complaint miraculously resolved within 24 hours!
Okay...I am fair enough to give credit where credit is due. FNB have remarkably resolved my complaint within 24 hours! Thank you to the staff involved who quickly resolved a theft from my account through ***** and my funds were recovered! I was considering terminating my relationship with FNB, but I am duly impressed with the speed they resolved this issue! They won't regret taking care of this customer, because this customer is about to bring them LOTS of business! However, there are still some of their processes that need upgrading, for smoother communication. I will be very interested to see what they do. If they remember that without customers, they don't exist, that's a good place to start! South Africa will never conform to CBDCs, we just aren't wired that way! Our people have found a way to thrive "outside" the system thanks to apartheid, and they have managed to build their own system against all of the most impossible odds. Take note, FNB, and you will be a world first to acknowledge humanity's resilience! Instead of ***ering under any form of oppression, the South African spirit just steps aside into its own lane, smiling and loving on the way! We are a unique, wonderful nation, and the hate mongers have already lost and disappeared into obscurity... watch. Your speedy resolution of my theft, proves my point, you are only as good as your staff!! Thank you FNB staff, you did it again!
1 reply
Review Distribution
5 Star
9 (26.470588235294116%)
4 Star
0 (0%)
3 Star
1 (2.9411764705882355%)
2 Star
0 (0%)
1 Star
24 (70.58823529411765%)