KL
Katlego L
Active since Jul 2019
160
Reviews
0
Industries
Reviews
160 reviews1 month ago
Cancel Vitality
Ive asked for my Vitality membership to be cancelled due to moving my banking portfolio to another bank. Please cancel
106 replies
2 months ago
Policy holder harm and debit order abuse
I had a feeling to not insure my car but still proceeded. Now sitting with service failures and unauthorized debit orders.
53 replies
5 months ago
Latoya's liessssssssss
I think going forward, one must rebuttably presume that everything that Discovery Bank says is not true until proven otherwise. At this point, to save yourself headache, just assume that whatever they tell you is incorrect until proven otherwise. This is what your Discovery Bank Chatbot says, " To close an account, please follow these steps: - Log in to online.discovery.bank with your existing Discovery username and password. - Navigate to your account detail page and select the option to close your account. - Follow the prompts and accept the settlement quote. - If you have a credit balance, enter the details of a bank account in your name where the balance can be paid. - If you have a debit balance, you must settle the outstanding balance before closing the account. This must be done within the time specified in the settlement quote, or a new quote will be required. The process will take 24 to 48 hours to complete once all conditions are met." NONE OF IT IS TRUE. NONE.
371 replies
7 months ago
Thank you Janine from medical claims
Gratitude message for Janine G from the medical aid claims team. She was absolutely wonderful to deal with. She turned a rather bitter experience into a peaceful experience filled with trust and reassurance. I got injured but paid privately so had to claim back the funds. Janine followed up with both myself and the medical practice, explained everything to me and then followed up after I received my refund. She's a beautiful heart of serving clients and deserves the honour because she literally made me stay with Discovery Health
53 replies
8 months ago
Account colour
Hey DB, Why can't I change my account colour? Please assist as the bankers couldn't advise
54 replies
9 months ago
Best in everything
Best in the industry? OUTsurance. Easy inspection process, relatively pricier premium but wayyyyy better service and coverage.
53 replies
9 months ago
Account closure
I've been asking for my transaction account to be closed but you've closed every other account but that one. I've liaise with Shaquille from the CEO but still, no progress. Please close my account before debit orders cause extra charges because I will not accept liability.
159 replies
10 months ago
Damaging people's cars
I bought a brand new car only for you to damage it. Your technician removed something from my car and didn't put it back.
56 replies
10 months ago
Reset banking details
I need to move my banking to you but I've been submitting call requests with no one calling me. I have an active profile but forgot my logins and operating hours make it impossible for me to get assistance. Please assist with a call back
56 replies
10 months ago
Policy update
Please update my details on the policy. My policy documents are being send to the wrong Katlego due to a typo
53 replies
Review Distribution
5 Star
40 (25%)
4 Star
5 (3.125%)
3 Star
17 (10.625%)
2 Star
14 (8.75%)
1 Star
84 (52.5%)