Active since Jul 2019
After more than a year the jungle gym I paid for and ordered has not been installed and I received no payment... Are Moppets Play World and the director Desiree for real or just thiefs?? Are the excellent reviews real clients or fake reviews?? You did try to write fake reviews as myself! Moppets Play World and Desiree areca disgrace and don't mind to shatter a child's dreams! Do not trust this company and its director.
Wow, what great service!! Can recommend Allers Klimrame to anyone! Great client service and wonderful products!
I have previously reviewed this company and to date hereof I can unfortunately not say any good about Moppets Play World. I have been contacted by other clients of Moppets Play. Very interesting to know that the owner is goinig around doing to these clients what she did to me.... You pay and you never get delivery and installation of your wooden jungle gym. I ordered a wooden jungle gym from moppets play on 1 March 2019,the deposit was paid, so also the outstanding amount and amount for added monkey bars. Installation was set for end March, however Moppets Play was a no show....with every rescheduled date there was some excuse..... Being hijacked, flat tyres, seperating from her husband, husband has a love child, husband cheated on her, her soon to be ex ran away with the money, husband left for Kimberly and is ignoring her calls, they are ill, no cellphone, cellphone fell and broke.... Desiree,the manager finally signed an acknowledgement of debt and suretyship, she has to date of this review not honoured the agreement, she has no regard whatsoever for any agreement, her word means nothing! When you start pushing her in respect of your refund (for services not rendered) she gets aggressive, shouts at you and starts to insult you..... I recieved many of those. Desiree even created a fraudulent hellopeter account under my name to compliment Moppets Play, I reported same and it was removed. She then informed hellopeter that my review is false, in an attempt to get same removed. I suppplied hellopeter with all relevant documentation as was requested by them and my review "Worst Ever" was not removed. I once again urge respective clients not to use Moppets Play World, you will be without money and any jungle gym.
No happy playing for my child. As was previously review on hellopeter I contract with Moppets Play World to supply amd install a wooden jungle gym in the amount of R16750, same was paid to this company. Suppy and installation was to take place end of March 2019. After many rescheduled dates, no shows, signing of an acknowledgement of debt and surtyship by the owner and director, I have to date hereof not received any service or refund. As was answered to the company I now habe to proceed with legal an criminal charges and ciled a complaint at the CGSO. Not a plesant experience....
No happy playing for my child. As was previously review on hellopeter I contract with Moppets Play World to supply amd install a wooden jungle gym in the amount of R16750, same was paid to this company. Suppy and installation was to take place end of March 2019. After many rescheduled dates, no shows, signing of an acknowledgement of debt and surtyship by the owner and director, I have to date hereof not received any service or refund. As was answered to the company I now habe to proceed with legal an criminal charges and ciled a complaint at the CGSO. Not a plesant experience....
I again review moppets play world (also trading as stone fusion). I have no good experience with this company.... I received no service and no refund of the monies paid. I was informed that I will receive no refund as I reviewed the company and made the bad service and fraud public. Today is came to my attention that a fraudulent review of Hanri Roos was put on this site,apologising to moppets play world.... I do not apologise for making the truth public. Moppets play word to date hereof still owe me R16750,as I have nkt feceived thd junglr gym as ordered nor was the signed acknowledgement of debt agreement honourded by the owner. (unfortunately I can not annex the screen shot I took of the fraudulent review) This is a new low for moppets play world
My story with Moppets Play World is not one of happy playing.... I contacted Desiree in connection with the delivery and installation of wooden jungle gym for my son, same was suppose to be his birthday present. I received the quote and paid a 70% deposit in the amount of R12200, just before installation I paid the excess amount of R3050. After talking to Desiree it was desided to add monkey bars and I paid the agreed amount of R1500 for the delivery and installation thereof as well. The delivery and installation was set to take place on 29 and March 2019. On 28 March Desiree contacted me and said het crew was high jacked, ons employee was seriously injured. Delivery and installation was set to take place on anothet date (we went througt rescheduling so many times), every time with another excuse.... None very good, always some personal issue, even the flu came up as an excuse (which to me is not the best of excuses, I also work even with the flu). Desiree agreed to sign an acknowledgement of debt and surtyship, first payment was to be made on or before 7 June, alternatively delivery and installation. Needless to say none happened. To date hereof delivery and installation did not take place, nor did I receive any payment, as undertook by Desiree. I am out of money.... and worst of all my child has been put at a disadvantage. After my previous review of Moppets Play World I was contacted by Desiree and asked to remove my review as this puts her at a disadvantage.... (Desiree what about my son?) It was even insinuated by het that my review is sinking her business.... Dear Stone Fusion / Moppets Play World /Desiree I will not remove any review or comment as same is 100% true and correct and I will not apologize for the truth. I call upon all clients and suppliers to review Stone Fusion and Moppets Play World....maybe we can help others not to be on the loosing end with this company.
When ever you hear the names Stone Fusion and Moppets Play World know that, you will get no work ethic from these companies and their owner. I have ordered a jungle in March 2019,to date hereof same was not installed I was was not refunded 1 cent of what I paid. Worst company and service ever!!! Please do not use them!
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