LP
Limakatso P
Active since Jul 2019
6
Reviews
0
Industries
Reviews
6 reviews2 months ago
Umhlanga Marriot group protects racial **************
I would like to share an encounter of utmost disrespect and racial ************** by a lady by the name of Evashnee Naidoo who came out from the back and, when I say requested an instruction from my African collegues is being respectful. Ms Naidoo’s colleagues responded that she cannot assist at the moment because there were guests. Ms Naidoo asked in a very condescending tone “which guests?” mind you, we are a group of 6 people. She cannot claim she saw none of us. When the team vocalised this and they saw my immediate irritation, they then tried to calm me down. This speaks volumes to how people like Ms Naidoo get away with racial ************** and ******. In essence her behaviour says that “black people are used to queues so they can wait longer as long as her role is gratified with instant responses from her team I do not think the Marriot group has a place for people like Ms Naidoo when Marriot’s role is social cohesion. I request that consequence management takes place
0 replies
12 months ago
Webafrica is a ****
This company is a ****. They deliberately not allocate funds. Then they run double unauthorized double debit. When you ask them to debit for one month that you owe them they threaten you with saying you must pay double or they will suspend you. They claim they will reimburse you but they won't. Regulatory bodies should look into this company
0 replies
14 months ago
Thank you ARTHUR BENEKE
This review is to thank ARTHUR BENEKE from Old Mutual for the sympathy he showed my family during the loss of our mother. The constant feedback and follow ups. He would return calls if he missed to answer. I am eternally grateful that he was the one to attend to our matter. Though it all started rocky, he did manage to give us the peace of mind in the end
71 replies
14 months ago
OLD MUTUAL IS A ****
I don’t know why Old Mutual is still licensed to work in SA. My mom is being buried this year and I can’t make my claim because they decided to make the deceased a beneficiary. This is not an isolated cases. They continuously come up with new loophole ****s to frustrate the grieving. Anika Adam’s. Was so cold you could sense their word is final. My mom is turning blue in the mortuary and they are withholding payout on the own maladministration. It is inhuman what they are doing to the grieving
159 replies
67 months ago
IDENTITY FRAUD BY FNB ACTING TEAM LEADER THABELO EJINDU
Today,07/10/2020 I had a very unpleasant service from FnB, Carlswald where the atm retained notes and tore the returned notes. I was expected to queue again inside the branch for assistance which I refused as I had already queued outside. I was assisted by Thapelo Ejindu who gave a very horrific service, taunting me to call the ombudsman, aggravating the situation. Where it got unethical and borderline criminal is where she lied to me and said she is the Manager of the branch and there is no one else for me to talk to, it turned out she is not the manager of the branch but a mere acting team leader. This deception was deliberate to limit the exercise of my rights as a client and to protect herself. I doubt these are principles FnB wants to identify with. She failed to apologies for the inconvenience I had to deal with and she further failed to explain FnB's complaint procedure and portrayed herself as the absolute power and the law. Thabelo aggravated the situation by insinuating that the client has no rights and she has absolute power. She fraudulently portrayed herself as a Carlswald branch Manager. I want consequent management to be taken on Thabelo Ejidu. The reference for the formal complaint is 2292598. Amish then stepped in and assisted with the transaction being embarrassed at the criminal way in which Thabelo conducted herself. I left FNB with no apology from Thabelo and she walked away on me when I was requesting for the spelling of her name. I avail myself for any disciplinary sitting as what she had done was unethical and criminal. My number is 0799561807
53 replies
82 months ago
Miway unethical and sets clients up to withdraw claims
Miway promised to call me back to review my policy with them as the access is too high. The promise was made after a claim withdrawal and i was willing to move to another insurer. Today I call them because they had not called. I was referred to a advisor named Mduze or Mdunge. she asked me for what i would like my access to be and i asked her to give me standard of what their access is. In her unprofessional failure to provide the information, I requested to speak to another advisor. She started ranting and raving about how qualified she is and refused me my right to be assisted by someone else. This is in breach of the act that deals with customer right. I insisted that i would prefer to be helped by someone else who still has not called. In my view and experience it may appear that Miway deliberately gives first time clients ridiculous access, knowing they will withdraw claims on minor damage to vehicles as the damage will cost less than the access whilst they still cash in on the premiums. Ntokozo further gloated that my premium will be deducted tomorrow nevertheless. When the client picks this up they play delay tactics on addressing it. Ntokozo's behaviour sure must be unethical
315 replies
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5 (83.33333333333333%)