Active since Jul 2019
Yesterday me and my 4 sisters went out for a spa day at the Maslow hotel. We started with a spa treatment (which was awesome)! Then we decided to go to lacuna bistro for lunch. When we got there we requested for a table outside and we were told that we had to wait for the table to be set and and for house keeping to come clean. Finally when we were settled outside we ordered our food (3 steaks, 1 bunny chow, 1 peri peri chicken). Food didn't take long to reach our table, which was a good thing for us as we were starving. Looking at our plates we were astonished, the steaks had a funny looking color, a mixture of brown and gray, the bunny chow too spicy to swallow, the chicken tastless and with no peri peri, but I the worst was the fact that all the meat did not taste fresh. When the table was cleared, only a quarter of the food was eaten. We literally paid R1400. 00 to make ourselves sick.
I have never experienced such service in my life.... I approached these attorneys for transferring of a property. I have been dealing with them since February and till this day I am still running after them, as I have not been assisted. I am the one who contentiously have to beg for feedback. My calls and texts are being ignored and when I go to their office I am being promised that things will be done, but the minute I leave we are back to silence. I regret ever going there.