Lindie B

Blue about the Blue Train

Adverts look great, YouTube videos look fantastic... However, the lounge needs an upgrade and whilst the entertainment was very good, the canapés were just not up to even 4-star standard (and cold). Worst part: We were supposed to board at 13:30 with no other communication. Then at 14:00 an announcement was made with a lame excuse that all passengers will be transported with busses (Covid-19!) to the Sheraton for a lunch whilst waiting for the train to arrive and will be kept updated.... no commitment to timelines. What a pity once an aspirational bucket list item has become the victim of poor management.