Active since Aug 2019
The company contacts are not reliable you hold online for over 45minutes waiting for an agent to help and their whatsapp cant even provide with you with a payment link, you are being told it will be sent in 24 hrs but in our case we've been waiting for the link for 48hrs and still nothing came through not to mention the sales agent who gold the sale Mbali from Mwadowlands instead of trying to help she was now ignoring my partners calls. the service is pathetic i wouldn't recommend it to anyone or advise anyone to sign up with them
The service wasn't good. We were a group of 21 ladies and there weren't enough beds where some had to use sleeper couches which wasnt communicated to us by the manager prior to us checking in. The place doesnt have backup for loadshedding so you sit in the dark no generator or candles, We had to ask gas cylinder to cook on Saturday as non was provided.Hertage day meal was a disaster where some of the ladies have requested a refund as non of meals promised weren't served. I wouldnt recommend it to anyone