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naseera A
Active since Oct 2019
3
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Reviews
3 reviews78 months ago
Excellent Emirates staff
#blackfriday Flew to istanbul and the travel agent booked my 6year old son and my seat separately but emirates staff were so kind and efficient in sorting out our seats and making our flight memorable and perfect.
0 replies
78 months ago
Efficient service at cape union mart
Has the most wonderful shopping experience at cape union mart la lucia. The staff and manager gave the Danville world challenge learners and teachers great discounts and expert shopping advise!
0 replies
80 months ago
Sure Mitha Travel - poor service delivery
Worst service from Hamza Khader from Sure Mitha travel. He was very efficient in getting me to pay my deposit however once payment was received he did not contact me unless I made followups or contacted him. I paid for a 5* star package with full day tour in Istanbul but received a 4* star hotel upon arrival and a half day tour. Also he was never able to respond to my emails or messages and giving me excuses all the time. Furthermore I travelled with my 6 year old son and he failed to pre book our flight seats together and we sat separately for our flights despite me telling him to change it. I received my Dubai whilst in Istanbul, one day prior to arriving in Dubai. Absolutely terrible and incompetent service. And I still did not receive any apology from him or management even though I sent an email voicing my concerns. Will not recommend this travel agency!
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Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
0 (0%)