Active since Oct 2019
Very professional, honest and stress free... Thank you for your great service.
I have been trying for months to get Vehicle Finance from MFC. I was told my income is enough and my credit score is also fine. They always have some excuse to decline. You can never get hold of anyone and get put on hold for 30 min at a time. I then get accused of fraud (on email) and when I querie it they reply to the email stating there is no fraud all of a sudden. When I ask what happens next they ignore me. I apply again through another dealer because the previous one won't help me anymore after MFC told them I'm suspected of fraud. When I finally manage to get hold of the Validation manager who confirmed there is no fraud she then claims I was declined due to a spelling mistake on my payslip which our auditor made. (which no-one can find) I keep being told they will call me back, still not one call back. If I'm told my salary is enough and my credit score is fine then how can you decline me for a spelling mistake. This has been going on for months. I am disgusted by the service, treatment and discrimination I am receiving from MFC.