SM
Sitakele M
Active since Oct 2019
11
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0
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Reviews
11 reviews40 months ago
So unprofessional and useless
On the 19th of November 2022 my doctor referred me to lesedi private hospital as i had been experiencing severe bleeding and cramping while i am pregnant. By 11 AM i was by the gynachologist which my doctor refered me to and upon arrival she advised he receptionist to refer me to casualty. Got to casualty and waited until 5pm without being attended. I then left as i was in so much pain and bleeding so much. To date i have not been assisted
0 replies
48 months ago
i would not recommend to anyone. try public institutions to avoid frustrations
from the 4th of May 2022 i have been trying to get assistance for a summative assignment not marked but it was graded. i sent an email to the respective lecturer and copied all management of the midrand campus. i then got a response from miss tsietsi advising the lecturer is on sick leave. i had to wait for the lecturer to come back from sick leave to respond to my email as though i was under enough stress. the response i got from her "Afternoon Sizakele, I hope this email finds you well. My sincere apologies for not inserting comments previously. I have done so on your research which is now ready for viewing. I am concerned about the similarity percentage of 38% especially at 3rd year level. Do revisit the Harvard Referencing Method. Please be advised not to refer to the Programme Convener or any of the staff members by their names, but rather by their titles and surnames, i.e.) Ms Shea. I hope all is in order." i then sent the following email: Good day Miss Maepa, Thank you for the response. according to the marked transcript and rubric i believe you miss calculated my final mark. question 1.1, I got 12/18 question 1.2, I got 37/55 bibliography 3/5 and 4/5 all of the above adds up to 56/100 you also mentioned on the script that 18% was subtracted due to 38% similarity. And based on my calculations, 18% of 56 is 10.08. then my final mark is 56 minus 10.08 which equals to 45.92. also find attached the screenshots of the rubric as I am still unable to download the marked transcript. Regards, Sizakele Mathebula then miss claris has the audacity to say that i am rude while enquiring about how my marked assignment was graded after i had requested for it to be marked, something which i do not have to beg for. good day, group assignment marks: 63/95 please advise how the 10% was deducted from the group assignment because based on my calculations it was calculated as follows: 63 divided by 95 multiply by 10= 6.63 63 minus 6.63 = 56.37. the 56 was the final mark for the group assignment and the similarity report for the group assignment was 41%. individual summative marks: 56/ 100 18% subtracted. similarity 38% so how do you just minus 18 from 56 without calculating it the same way you calculated for the group assignment. for example: 56 divided by 100 multiply by 18 = 10.08 56 minus 10.08 = 45.92 please clarify because I am even more confused. but the summative is calculated differently and how is that? because based on the explanation I got from Miss Mhike on teams, she advised that the 18% was subtracted as an 18 for the summative and not as an 18% of the final mark. please provide clarity because your marking standards do not match based on your previous markings of the group assignment. @Claris Mhike I apologize for wanting to get clarity and I thought the teams meeting would make a difference but i guess i was wrong because from what I got in the Meeting clearly shows that I am not a priority at Eduvos. I did not know that trying to get clarity on how you marked my script would lead to me being called rude. the next time you try to assist a student come with an open mind and the willingness to assist and not to be on defensive mode, because I have a right to be frustrated and to get clarity when it comes to my studies. Regards, Sizakele Mathebula
74 replies
53 months ago
Nonsense of a bank
I changed my pin on the Capitec banking app in the month of November 2021 and when I try to use my card on the ATM, the new pin is not accepted and so is the old one. But when I login on the banking app, it takes the new pin and on my cellphone banking, the old pin is being accepted. I am so disappointed because the only way I can have access to my money is through sending myself an ewallet which is so inconvenient to me.
106 replies
54 months ago
fraudulent policy opened with no consent
I opened an account at Mr early February 2020 and in June they fraudulently made me join a 360 degree protection plan without my consent. I only found out about it on the 16thof November 2021 when I visited the store with my daughter to get a data package cancelled which I had requested two months back. I don't understand why you would be such crooks making us join things which we did not consent to. I need all the premiums back or else we shall meet elsewhere and I believe many people whom you have done this to will also come forth. Who gave you the right to add whatever you want to my account without my consent. You are just a business built on the tears of the people whom you rob out of what they worked hard for. It's very selfish of you to do that especially during a pandemic, not only is the people working at your call centre rude and do not know how to resolve customer queries. I spoke to a lady by the name of ayanda mdunge and She was not helpful at all, and all she wanted to do was talk over me while I was expressing my frustration. I would not recommend anyone to have an account with Mr price because they are crooks that rob people's money. I am disgusted by the way you do business it's horrible and selfish.
0 replies
60 months ago
fraudulent policy and rude coleen aanhuizen
fraudulent policy opened with no consent. the way business is carried out by this company is totally disgusting. they opened a policy for my mother which she had to idea of, yet she has been their client for many years dating from 2015. i went to the branch with my mom to review her policies and upon request of all the policy documents to be printed out for her. she then realized that a new policy was opened which she did not consent to and has been paying for it for the past 3 years. i then asked the staff at the office how this came about that they can open a policy for someone without their consent and they advised they would email the head office and that we have to log a claim and wait for an sms to be sent to us. the whole policy is just a fraudulent one because even the beneficiary of the policy is someone whom my mother would b=never select in a million years. we went to the hazyview branch on beginning of March 2021 and to date we have not received feedback. why would such a big company falsify a policy for a loyal client, have you lost your morals and if this is how you do business, we will be forced to report you to the ombudsman. and we will sue you above what you have been deducting from my mother’s account. we want the whole refund of the premiums taken for the whole 3 years and for the policy to be closed because my mother did not consent to it. the policy number in question is: 69228p082427 the case number logged at the hazyview branch in mpumalanga: ce on the 18th of May 2021 i received a call from coleen who advised that i give her my email so she could send me documents which my mom had to fill in and i advised that early march will did send sign documents at the branch which were sent to the head office, to my surprise she did not know about the documents and advised that its fine and that my mom did not have to fill in the new documents she sent because the documents we had initially sent have been sent to forensics and the investigation will take up to 6 months for them to investigate the matter. and she did not ask for the case reference number we got from the branch to follow up on the case, but she then called day later which is the 20th of May 2021 and advised that feedback came back and that my mother signed the contract for the second funeral cover which she advised she never consented to. i then asked her how to come the policy holder of the policy is not my mom and why the beneficiary is someone else, she then got aggressive and started to mumble and did not know how to answer that and never allowed me to ask any questions because she felt she was above my concerns and was rude in the process. she then requested to speak to my mom whom she never thought of calling during this whole process but only when i started asking her questions that is when she said she wanted to speak to the policy holder and was no longer going to communicate with me. i then asked her to send me the application forms for both policies which my mother signed and to no avail. i have the recordings of both calls. if you going to assign a public relations practitioner who will deal with the image of the company then i would advise getting someone without a temper, and who will understand the frustrations of the customer than someone who will put her ego above resolving the query of the customer.
0 replies
60 months ago
nightmare bank
the processing of having access to my money are horrible. i have money in my bank account but i am unable to buy data to access my account as my card is blocked and i am unable to buy airtime through the cell phone banking either because it requires airtime and the app requires data. capitec used to be the best but now its a nightmare. i cant wait to open an account with a different bank because i am not ready for this type of a nightmare. i cant even link my account to my paypal or any money transfer app. the bank charges more than world remit for international transfer too.
53 replies
60 months ago
corn artists scamming loyal policy holders
the way business is carried out by this company is totally disgusting. they opened a policy for my mother which she had to idea of yet she has been their client for many years dating from 2015. i went to the branch with my mom to review her policies and upon request of all the policy documents to be printed out for her. she then realized that a new policy was opened which she did not consent to and has been paying for it for the past 3 years. i then asked the staff at the office how this came about that they can open a policy for someone without their consent and they advised they would email the head office and that we have to log a claim and wait for an sms to be sent to us. the whole policy is just a fraudulent one because even the beneficiary of the policy is someone whom my mother would b=never select in a million years. we wen to the hazyview branch on beginning of march 2021 and to date we have not received feedback. why would such a big company falsify a policy for a loyal client, have you lost your morals and if this is how you do business we will be forced to report you to the ombudsman. and we will sue you above what you have been deducting from my mothers account. we want the whole refund of the premuims taken for the whole 3 years and for the policy to be closed because my mother did not consent to it. the policy number in question is: 69228p082427 the case number logged at the hazyview branch in mpumalanga
53 replies
61 months ago
what a Hussle to enroll for returning students
the worst level of service provided by this institution. i sent an email requesting to enrol for my final year on the 1st of march 2021 to louise odams. and on the 6th of march 2021 i got a planner with incorrect modules included for enrolment which i had already done and passed in the planner. i then sent an email the very same day i got the planner to advise that the modules which have been added on my planner i had already done and passed and should not have been included on the planner but a module i had not done had to be included. i did not get a response after that. on the 1th of march 2021 i got a call from my student advisor who asked why i was not enrolled, i advised him that i was still waiting for the revised planner and he then told me that enrollment was over and that i would have to be enrolled for block b which is supposed to start in may 2021 or i can enroll the same that that he called me and he then sent me a contract which i was not happy with, where as certain modules i had paid for in 2020 were not financially credited and other modules had been removed from my planner which i was supposed to be enrolled for such as research project and the internship which at the end of the day i have to pay for yet the college wont even assist with placing me in a company to do the internship. nonetheless i have been working in the marketing sector since 2016 but i still need to find myself and internship and till pay the college R20000 just so i can graduate. i sent an email to rosaline makirimani to request for the modules to be added back on the planner because initially they were included on the planner when i first got it and she responded with the following "Dear Sizakele, I am not sure what you are really looking for. If i go back to my email trail - this is what i stated, in my correspondence and i continue to emphasize it: 1. You can not do both year 2 and year 3 modules at the same time 2. You still have to write assessments and pass them and no one knows what the results will be (pass or fail) so i can not guarantee that 3. You cannot do CORP3 because you are yet to do CORMA2 therefore cannot do CORP3 and COIS3 I know you have been communicating with different people regarding your query and I have responded to the issues above. Louise did send you the planner and that is the one I attached. Kind regards Roseline Makirimani Assistant Registrar Pearson Institute of Higher Education Midrand Campus 44 Alsatian Rd, Glen Austin Ext.3, Midrand 1685 South Africa +27 (0) 11 690 2017 Twitter | Facebook | LinkedIn | Instagram Learn more at pearsoninstitute.ac.za" i then advised her that on the first planner the modules which she is talking about were included and just because they are trying to sabbotage my career life then they decided to remove the modules just because i requested to rectify their error of adding modules i had already done. to make matters worse i was then told that i am owing the school which is why everything had been blocked but to my knowledge and experience dealing with this school a student does not get their final results if they are owing the school. and a student is allowed to do research methodology in first semester with the exception that they pass it and that they may proceed with research project. to date i am still waiting for my contract for the block b for the academic year 2021. my student no: FLGMMSMK7 my student no: MGI2014-4916 email address: mathebulasizakele.sm@gmail.com contact details: 0619133268
0 replies
61 months ago
fraudulent policy opened with no consent
the way business is carried out by this company is totally disgusting. they opened a policy for my mother which she had to idea of yet she has been their client for many years dating from 2015. i went to the branch with my mom to review her policies and upon request of all the policy documents to be printed out for her. she then realized that a new policy was opened which she did not consent to and has been paying for it for the past 3 years. i then asked the staff at the office how this came about that they can open a policy for someone without their consent and they advised they would email the head office and that we have to log a claim and wait for an sms to be sent to us. the whole policy is just a fraudulent one because even the beneficiary of the policy is someone whom my mother would b=never select in a million years. we wen to the hazyview branch on beginning of march 2021 and to date we have not received feedback. why would such a big company falsify a policy for a loyal client, have you lost your morals and if this is how you do business we will be forced to report you to the ombudsman. and we will sue you above what you have been deducting from my mothers account. we want the whole refund of the premuims taken for the whole 3 years and for the policy to be closed because my mother did not consent to it. the policy number in question is: 69228p082427 the case number logged at the hazyview branch in mpumalanga: ceb2103183455 to contact me: email: mathebulasizakele.sm@gmail.com contact details: 0619133268
742 replies
68 months ago
disgusting service, if you want to be robbed choose capitec
this is a total nonsese of a company. i am so disgusted with their servies. i bought airtime using their banking app for my phone but never received the airtime. i then took it upon myself to contact mtn just to get my airtime back and i was told to contact capitec and when i finally contacted capitec they failed to assist me but they we so good and debiting my account for the value of the airtime yet they are failing to refund me my money. i am so disgusted in the level of their service. i asked the person whom i was speaking to over the line to contact me back but the person said they cant. i mean how was i supposed to speak to the consultant while i am low on airtime and yet i had bought airtime using their stupid app which i never got on my phone. yes capitec is cheap but they do not value their customers at all. they are a selfish company that only thinks for their own pockets and its disgusting to be honest.
106 replies
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