Farah T

Manager arrogant and rude behaviour

What a bad experience from starting point. We entered the store with no proper greet or any interest of the man starring at us to assist us. We started looking around for the specific color that we looking for and eventually got the color. We took down the blazer to fit and the same man that wasn't interested in assisting us jump from the other side to say no don't fit call me and I'll assist you? So I (the customer) need to ask for assistance??!! I would've understand if they were busy but we were the only customers in store. So we asked if we can fit and than he came with a bad attitude deciding for us what to fit. Not assisting us with what are you looking for? ex. slim fit or regular fit ...he was so arrogant and assisted us as if we were there wasting his time. His tone of voice when he answered us on something was with high irritation. We decided to ask whether he has a problem because the way he is assisting us is making us uncomfortable and if its possible that he just can talk properly. Than he worked himself up so bad that he called the other lady to assist us , with no excuse just come assist this man here. Immediately the lady came to assist us and she was great. Thank you dear lady I forgot to take your name but I wish you all the best you have what it takes to assist customers. The arrogant , rude man is "the manager". Dear manager learn from your co worker . Its because of her good service that we decided to still do business with mr suit hire cape gate.