Darren W

Worst after Sales Service

Bought a 2014 KTM 1190 Advendure from this dealership after driving 700 km with the bike it started leaking oil from the breather pipe I then immediately let the dealership know and asked them what it could be. Andrew the mechanic also the owner of this dealership told me it was most probably just a small o-ring that corroded because of the age of the motorcycle and that I should bring the motorcycle to the shop so they can repair it. FYI when I bought this bike he knew exactly that I was staying in Lydenburg Mpumalanga and then nothing was wrong even mentioned that they will deliver the bike once I signed the contract for the purchase but when the problem came they were not even willing to come fetch the bike to fix their problem even after the Ombudsman Recommended that they should fix the problem because the consumer act says that you have 6 months warranty on the 2nd hand motorcycle he did not Even contacted me. I Even recommend that I will take this bike to a dealership closer to me so that they can fix the problem and also do a quick check for me all around the bike and he can just pay the dealership what it will cost to fix he never wanted me to do that as well. All Andrew can say it is not his problem!! Finally after 3 months from purchase I just went to fix it at KTM Nelspruit and all was good and got my money back from Roost after finally contacting me after 2 months