TD
Troy P
Active since May 2020
4
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4 reviews62 months ago
Terrible Service! Faulty Jet Ski
Terrible!!! Sold me a 2008 Seadoo RXT 215 jet ski with a faulty cluster. I notified them several days after testing it. In the beginning they were willing to sort it out until they got the price of a new cluster and then said they will not replace it due to how expensive it is. James said they will exchange it for a second hand cluster from another jet ski that comes in, which is concerning as that means someone else was going to get the faulty cluster, however, 6 months later and they have done nothing. Dan, Nick and James seem to be 3 peas in a pod as they have all adopted the same attitude and culture of, ''Who cares, its the buyers problem now." Horrendous after sales service. They don't seem to mind selling vessels with issues and there is no accountability of sorting these issues out. How can you be so dishonest to know something is wrong and not sort it out for the buyer. Shocking service. Don't be fooled by the showroom and sweet sales talk.
0 replies
70 months ago
Unprofessional and unethical !
Unethical and unprofessional. After reviewing an assessment 4 times due to what seems to be an inexperienced assessor, Sean, their manager Gary seems to be just as behind by implying that work be done for free. Furthermore, they request a vehicle be delivered to a customer without a rear bumper corner and that the insurance will pay the client out the R700 odd rand. What kind of fly by night company would allow a vehicle to be delivered without a bumper corner to a customer????? Shocking and unacceptable!
0 replies
72 months ago
Well done Future Motor Lease!
Easy, Honest, Affordable. Rent to Buy for all customers from different walks of life. Well done Future Motor Lease!
0 replies
Review Distribution
5 Star
2 (50%)
4 Star
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1 Star
2 (50%)