Active since Jun 2020
I ordered tractor tyres which were a special order. I paid a 50% deposit and was kept informed on the progress of the shipment. On arrival of the tyres I was called to deliver the rims for fitment which was done as a courtesy for free. Efficient and friendly service from the floor to management!
My payment for tyres which were not delivered was refunded in full today.
I placed my order and transferred the full payment of R7858 to tyres.co.za on 28 July2020. Despite sending many phone calls, WhatsApp messages and emails most of which were replied to with promises of delivery, then change of tyre brand and then change of supplier warehouse. I have requested a refund which is stated in their policy and each time get refuted but, promised that the delivery will happen. They have even committed to sending a fitment at their expense but, no tyres and no refund! It is now three months with no delivery on an order which stated delivery in 48 hours(at the time of order these specific tyres were shown as in stock). My first posting regarding tyres.co.za was pulled for transgressing Hello Peter policy
If you think you can get tyres on line from Tyres.co.za and have read their reviews take a step back before you plunge into a bottomless pit of false promises. I payed R7785 for two 12.4-28 tyres on 28/07/2020 and was given a 4 day delivery commitment. By 01/10/2020 nothing has materialized. I have sent over 25 messages via email, SMS and WhatsApp to the MD, Thomas Rundel, who sometimes replies by phone, with a story either that the courier let him down, Apollo, the tyre supplier has not supplied, he has re- sourced from Firestone and is waiting for delivery and a number of be assured I will deliver tomorrow etc. According to their “policy” if they default you will be reimbursed your full amount. This I requested many times and no reimbur*****t has been made. Tyres.co.za has scammed me. To any one wanting to do business with Tyres.co.za be warned. I now believe they even write their own reviews.
From our first call for quote through to guiding the tiling contractor, facilitating and co-ordinating the installation, doing the final commissioning Pioneer has been a pleasure to work with. They honoured their warranty without hesitation when isolators were faulty and replaced them with more robust equipment. These Guys deserve a 5 !
Thank you for restoring the functionality of the CSONLINE site. For the first time in FOUR years SUBMIT METER READING has functioned 100% and given a reference number. However, I am still unable to use the SMS 35328 because it continuously responds with “sending failed” notice.
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