CV
Carel Van Der Merwe
Active since Jun 2020
2
Reviews
0
Industries
Reviews
2 reviews36 months ago
Broken Car and Horrible Service
Terrible service. We bought a second hand Volvo from them. They damaged a mirror, promised to have it fixed, only to stop responding to our emails weeks later. This is on top of having a issue with the drivers seat that also hasn’t been fixed. We’ve had issues from day one - and should have walked away right then and there. Internal politics moved us from one sales agent to another, tantrums in front of customers (in front of us), lack of responsibility and lack of communication is just the tip of the iceberg. Would not recommend. Stay away.
0 replies
71 months ago
Very good customer service
I had an abnormal request regarding the insurance of a motorcycle, Puleng went out of her way, calling agents and importers to help me to get the bike insured. Very happy with the service received.
105 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
1 (50%)