TL
Tertia L
Active since Jul 2020
69
Reviews
0
Industries
Reviews
69 reviews6 months ago
Poor service
I have contacted the bank to simply ask to check whether I can apply for a credit card. Now, for 2 days I am struggling as they indicated that I app**** online. I did not. Now, they refuse to help. How can they simply not assist with my request. Truly disappointed at such poor service.
53 replies
10 months ago
Bad service
I have been struggling for 4 days for Absa to check what the problem is on the url link between this bank and bolt. I cannot request a ride as the app keeps asking to change payment method. After numerous calls with the bank, they refuse to help. I have been on a call today, this morning the consultant stated the problem is fixed. This afternoon after holding for 20 minutes, still no resolution. I cannot get home. This bank is really pathetic. I wanted to speak to a manager, still waiting. What an awfully bad experience.
448 replies
18 months ago
Useless company
Sanlam is refusing to help me. They put the phone down when you call. They do not reply. I am struggling to obtain my IRP5 for 2020 for a tax directive. Sars contacted me and states that I need this for my refund to be released. Sanlam is refusing to provide this vital information. They are pathetic and withholding this information from me ********ly.
265 replies
18 months ago
Worst company ever!
Sanlam refuses to contact me. My SARS tax refund is on hold due to Sanlam refusing to send me the tax directive required. Sanlam is the worst company ever. Sanlam has poor customer service.
0 replies
18 months ago
Worst company ever
Sanlam is really pathetic. I am waiting for my IRP 5 that I requested 2 weeks ago. Still no feedback. You are the worst company ever.
318 replies
19 months ago
Slow service
Good day, I am awaiting the IRP5 for 2020 from Sanlam for the directive that was paid. This was never issued to me on the lump sum that was paid. Please submit this urgently.
53 replies
22 months ago
Tax certificates
Good day, Please assist in providing my tax certificates for 2019 and 2020. Thank you.
53 replies
26 months ago
Gautrain is *******
Gautrain is making pick up for clients impossible. They are putting lives at risk and will cause death. Security is forbidding E haling cars to pick up customers. They are working with meter taxis to put the lives of customers at risk. They do not care as they are making money. Gautrain is *******.
0 replies
31 months ago
Statements
Good day, I need urgent account statements on my previous Absa held account 4054067860. Dates: 2020/04/01-2020/07/31 Could you urgently assist with this request? Thank you
131 replies
32 months ago
Poor Customer service
Good day, After numerous requests for Absa to send my IT3 certificates, still no response. Reference number: C-30583076. This is just poor customer service. SARS is bombarding me with messages, but I cannot respond without these documents. Could my query be taken seriously?
132 replies
Review Distribution
5 Star
3 (4.3478260869565215%)
4 Star
0 (0%)
3 Star
2 (2.898550724637681%)
2 Star
0 (0%)
1 Star
64 (92.7536231884058%)