CF
Cassidy F
Active since Jul 2020
2
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2 reviews62 months ago
COMPLAINT AGAINST SHELLY JEWELLERS
COMPLAINT!! My boyfriend bought me a ring from Shelly Jewellers in April for my birthday. On the 10th of May, the ring was bend, and I don't carry heavy things. I also wear another ring that was bought from Sterns 2 1/2 years ago and it's 100%. When he bought the ring they told him free repairs for 3 months. As I went back to have my ring fixed the owner / manager was so rude to me, shouting at me and I still had to pay to get it fixed, my mum went and picked it up today and that same women had the audacity to scream and be rude to her as well. Honestly worst service ever. And bad quality rings. Will never go back there nor refer someone to them.
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71 months ago
IF I COULD GIVE THEM A LOWER RATING I WOULD!!!!
DO NOT USE THIS COMPANY EVER!!! Here is why. We moved from Johannesburg to Glenmore Beach Durban. We initially wanted to use a different company, but due to giving a guy a chance, we regret it! We booked our move atleast a month in advance, the guy told us, the truck he has, is not big enough to fit all our stuff, so he is gonna send a small truck for the garden items and the big one for house furniture. Which was fine with us. He did send a small truck, when we told them they should load the garden stuff, they told us No, they'll begin with furniture we don't use at the moment, and then on the big t**** load all garden stuff. Okay cool. The small truck was going to their farm in " storage, with our name on" not happy but okay. The day of the big truck coming, Christo told us the truck would be there at 11 o clock. We waited and waited, when it became 12 o clock we decided to actually call him, to hear what's going on. He told us, they are stuck in traffic, we can drive. Okay, we asked a friend to just be there when they come They only arrived at 7 o clock at night!!!! Then they told her the previous people's stuff was a little more than expected and they brought a trailer They refused to take the garden stuff and once again loaded all furniture. Wr called Christo a week before to confirm everything sas still in place he said yes, WE DO NOT HAVE TO SHARE A TRUCK & IF WE HAVR MORE BOXES IT WON'T BE A PROBLEM. They left all our garden stuff at our previous house, never went to fetch it. Because apparently it was our fault but we told him, it is a lot of stuff that needs to be loaded. Nevertheless, our first truck came, DEMANDING payment or they won't off load, Harry assured us they will collect the rest in jhb without a cost. I did the payment and they off loaded. Alot of furniture was damaged or broken. The second truck came and off loaded. Again alot of furniture was damaged or broken. We started missing some items, that was packed in sealed boxes i.e Very rare whiskey, hairdryers, gas cylinders etc. Christo told us he won't collect the rest of the stuff in jhb if we don't pay him. After a massive fight, my husband drove down to jhb and started collecting some of it himself. I still don't have everything, after I was reassured by Christo and Harry they would bring our stuff. For the safety of your belongings and health, DO NOT USE THEM EVER!!!!
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