SB
Scott B
Active since Jul 2020
2
Reviews
0
Industries
Reviews
2 reviews4 months ago
Super helpful & efficient
The whole claim process which could have been stressful was instead easy and efficient. I’m very glad that I was insured through Discovery.
53 replies
70 months ago
Terrible Service
Terrible service. They wouldn't do a site visit and so I provided a detailed inventory, including bedding and towels, and paid in full upfront. Their packers didn't have the necessary equipment to pack the linen and left it. When I asked them to come back to finish the job, I was told that there would be an additional cost which was 66% of the amount I had already paid, again to be paid upfront. When I complained, they just told me that I had signed their terms and conditions so take it or leave it. I packed and moved the linen myself in black bin bags, it only took half an hour. Their attitude was shockingly poor.
53 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (50%)