PV
Patrick V
Active since Jun 2009
2
Reviews
0
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Reviews
2 reviews9 months ago
Coretech Group / Richard Mansour
CoreTech Group / Richard Mansour is basically ****ming people, he received deposits, never bought materials, and the little work he has done is of such bad quality with people he gets of the street for a day job. The company is not even registered properly, and he even tried to send a VAT invoice even though he is not registered for VAT. The address on the company registrations is false as well. There are always excuses about waiting for other people and no money to finish the job. Do not deal with them for anything.
0 replies
52 months ago
Discovery Bank Fraud Department Appalling Service
On 02 July 2021 I submitted a Fraud case to Discovery Fraud Department. I followed the process and filled out the forms and submitted all documentation. Since then I have been following up on the progress and spoke to the investigator a few times. Then it became quiet. Since my last submission of 8 August 2021, I have not received feedback, despite follow up e-mails from my side and calling the call center. From the e-mails all I ever got was an automated message with a reference number and from the call center only empty promises of being called back and being e-mailed and assurances that the case has been escalated. 17 January 2022 I called the call center again and was told by the agent that he would sent me an email with the reference number si I can go to the Ombud and with the contact details of the investigator. He also promised to have the investigator call me. No e-mail ... no phone call. 19 January 2022 I called the call center again, I then was told that the case have been closed months ago due to missing documentation. This is the first time I heard of this and I am livid. I never received official notice that the case is closed with a reason. In all the following up via e-mail and calling the call center this was the first time I was informed of this. This is absolutely outrageous and the worst appalling level of service I have ever received from any company.
53 replies
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