RS
Raj S
Active since Aug 2009
2
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2 reviews55 months ago
Poor workmanship & unresponsive to customer feedback
Took my vehicle in (BMW F30) for annual service & brakes. They decided to skim disks which left the disks warped & damaged wheel bearings. Car had a winding sound when collected. After complains, they insisted it was to do with new brake pads... a week later, they suggested we change wheel bearings (at my cost), which I did. Still the sound persisted..only to have the car back in for a third time (the last two overnight). Not sure what repair were done, apparently it had to do with a schamfer on the rear disk. Finally, two weeks later I found the right stabilizer link damaged. In addition, I sent a note to the owner explaining above, the cost & inconveniences caused. No response nor apology received. I will take this repair elsewhere, despite additional cost to me - prefer the peace of mind. Unfortunate in times when patronage should be salvaged. Please beware, I have reason to believe sub standard knowledge in their practice, shoddy workmanship & poor controls. I will never use Bosch Car Service at Paulshof again.
0 replies
78 months ago
Unscrupulous practises - beware
Becareful...they cheat. I took out a cover on their Dotsure product, for my pet. The marketing of the basic plan indicated routine vet visits will be covered, subject to a small excess fee. The Consultant who signed me up, confirmed this during the call. The first claim was paid out. The second claim (a year later) was denied. Their investigation department is biased and careless, missing important details. I would caution anyone who engages with Oakhurst. Please beware.
166 replies
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