Active since Sep 2020
My mother has a policy (investment) that was due to pay out last month when she turned 55, as we speak she is still waiting for her money that she claimed almost a month ago, but Old Mutual is not giving her any answers instead they are telling her to take a loan, irregardless of her telling them that she is not in a state of taking a loan as she wants to pay off her debts with this money and next week 14 June she had planned that she will be doing my 2 sisters coming of age ceremony with the very same money that she is still waiting for. I have taken her to the doctor twice already since this ordeal started due to high blood. I'm really out of ideas now, their ombudsman also has been of no help.
This doctor does not want to bring back my money, I went to their offices on the 12 August because I needed dentures, it is now the 22 September and I still don't have my dentures, instead they are unproffesional and each time I ask what is happening they tell me i need to come in for new measurements, I am now tired of this and all I want is my money back. I was meant to get these dentures a week after the 12 August. Dr Makgato BRING BACK MY MONEY