Falecia C

The not so Sticky BBQ - Plumstead

Good evening, we were highly disappointed and disgusted by the food at Plumstead branch of Sticky BBQ. The staff is friendly however, when we arrived, we ordered burgers that had bacon on the menu, it was confirmed by the staff member that the manager must still bring the stock. No heads up in terms of bacon is not available prior to us ordering. Secondly, we were offered the special of 2 smash burgers for R120,containing 2 beef patties each. When the burgers arrived, it only had one patty on. The waitress said that she is not happy of the outcome of the food, and offered us something for free to make up for the dissatisfaction that we were yet to experience. She offered us free chicken wings, however we NEVER received our complimentary chicken wings. The waitress decides to take our food back to add another patty only to bring back the same burger with extra cheese and still 1 patty on each burger. The fries had no seasoning on. The drinks arrived 10min after we received our burgers for the second time, but big ups to the peanut butter shake. When we were done eating, the waitress never came back to us to collect the empty dishes or check up on us. We had to just leave and request to pay for our meal. This branch is not the one to visit if you are in the mood for Sticky BBQ.