Active since Oct 2020
Total in Wynberg... I poured R250 worth of petrol today on my way to court in Pretoria, my car has a small Engen but the petrol didn't go up. Petrol light was still on. Then went back on my way back demanding a slip and/or to view the footage they advised that the station is old and the pumps aren't electronic so I cannot get the slip nor can I see the footage. I poured petrol again now and it reflected accordingly. I smell a fish.
They have been absolutely wonderful from day one. I called them when I was very anxious cause my little baby Olivia (rabbit) wasn't feeling okay. It was absolutely urgent but they responded within 10 minutes. I wasn't in the right state of mind to even remember my login details when this all happened cause Liv was non responsive and I needed to get her to the nearest vet ASAP. They were so amazing, they responded to every call and every email almost immediately which I greatly appreciate, baba is my first pet and I have never in my life felt this way about anyone (either furry or not) but they made me feel so secure in the way that they dealt with me. I was crying, screaming but they were very professional in the way they handled me. My claim hasn't been processed yet, however, I'm actually okay with whatever outcome may occur because wow guys, they're truly amazing and empathetic.
I arrived there after my little baby (rabbit) wasn't responding well and I was absolutely losing my mind. I was shaking, couldn't even fill the forms given, couldn't stop crying my poor friend had to speak on my behalf and to be honest I'm not sure what I would have done if she wasn't there, but the staff were so accommodating, absolutely amazing. They immediately offered me some water when I arrived. The vet, being Dr Ravena Watson spoke to me so calmly and although she had to shed light on the possibility that Olivia might not make it through this she did it in such a way that I was almost certain that Liv would be okay as she'd do anything in her power to make it possible. Liv is still there, but I am certain that she's in good hands. Highly recommended for your exotic furry friends!! If any of the staff there sees this review, I'd like to thank you guys once again!!
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