Active since Mar 2011
They took R8k of our money to get us the "New Smart Card", this was in May 25 Still to date - No Cards, No correspondence Always making Excuses and Blaming the DOHA for the delay Went to DHA in Cresta last week out of desperation, only to find out "Nothing had been done by these people, i.e No Records on File at DOHA! They refuse to refund our Monet
We are Pensioners, and needed to get a Smart Card. After 4 months and paid for Smart Cards for both of us, Still Nothing received, always excuses, blaming Home Affairs, Refusing to refund my money.
Booked for Father's Day. Everything that could go Wrong - Went Wrong! I have never in my life ever been treated like this before at any restaurant, especially when i have know the brand and the original owners for 22 years plus. The unprofessional service from managers and new owner. Was completely out of line and had no respect for the elderly let alone normal people like my family. I booked a table in of the week and call 3 times to confirm that everything would be perfect for fathers day. But to be disrespectful and extremely rude and the white new manger/owner almost hit me in the face for no reason. I will never recommend this place to anyone and if anyone ask about this place I will tell to go somewhere else. I hope this message will get other people to write about the terrible experiences that they have had at the restaurant. I have no doubt that this place will close down very soon if they continue down this road.
9 Dec 24 - Sent e mail "Please do not let my e mail cause you to IGNORE me as has already happened, from a Store Manager and your Customer care Agent: Received "Your request (1578231) has been received and is being reviewed by our support staff" "No Response!!!!!" .Send follow up e mail 11 Dec 24 & Tried Phoning Customer Service H/O "No Response!!!!!"
Serious Disillusion & Disappointed with Wimpy RandridgeMall. Already reported to Head Office, But still - No Response or Feedback. Case # 1205719 L1Y9X7 Pathetic
It appears that Vodacom just cannot get their act together regarding my BILLING???! So again you are in BREACH of MY Contract So here is an ultimatum: - (a) Honour my Contract - "NO INCREASES IT IS A FIXED 2 YEAR CONTRACT" (b) If you do not - YOU WILL WITH IMMEDIATE EFFECT CANCEL MY DEBIT ORDER FOR MY FIBRE & I will go to another Service Provider that at least Looks after their clients with Respect!!!!!! YOU HAVE TILL THE END OF BUSINESS TODAY 10 JUNE 2024, TO MAKE A DECISION????? Do not try and trough the "Vodacom has the right to do it" I have a WRITTEN Agreed Contract This is the 3rd Month of trying to get someone to do the RIGHT Thing?????
If there was a -1 I would give it! Ordered week of Christmas - PAID Suppose to get order 2nd week in Jan 24. They only communicate via Whattsapp BU%T NEVER GIVE ONE A HONEST ANSWER!!!!1 Still waiting for "ADMIN" or a Manager to tell me where my order is and what the H*** is going on
Been over a week - FNB Promises to sort out "***** issue and Incorrect deduction by FNB - TO NO AVAIL!!! Never come back, Never responded to any emails or calls, JUST TOTALLY IGNORED! Wow - Shame on you FNB, maybe the other clients will realize that you are not the bank one can depend on!!!!!
Be a Pensioner, and with FNB over 25 years - Was ****med by so called "Sponsored" on facebook etc offering special discounts. Reported ***** transactions on our bank account on 30 Dec 23. Got a case number. Went to RANDPARKRIDGE BRANCH, to cancel debit card & get a new one same day - Based on this incident. WELL NO SURPRISE - there is no bank manager available. (A) Got told by teller - "debit card replaced at branch - No Cost." !!!?? NOW THE PROBLEM - Got charged R120 for a replacement card!! Another "***** Transaction" went through 2 Jan 24. (WHICH SHOULD HAVE BEEN STOPPED!). Where is the Ethic & Commitment to looking after their customers? Who do we go to for genuine Help? FNB is bragged by many as the "Best Bank" - Well based on our frustrating dilemma,(-0 rating) Please get someone who cares to help us
We are pensioners, and we went to cashier Nokuthula to pay. She entered R 358.95 on the terminal, which I paid with my card. I asked for my Invoice, and then she saw "SHE MADE A MISTAKE - Entered the incorrect amount on the terminal? In a cheeky manner she demanded that I pay R20 cash which was the short fall, from her mistake. I asked her why, but she got more arrogant, and would not give me my Invoice, till I had Paid. She said that "these mistakes happen!!!!! She did not even say "Sorry" or "Apologise" - Instead she ignored us. Shame that we as Pensioner's are treated in this manner?
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