Active since Nov 2020
I pre-orderd a birthday delivery and it was not received by the recipient. When I asked the recipient if they received the delivery, they did not. Therefore, I'm assuming that the delivery person did not even contact the recipient to check if they were available. Since the person was not going to be at the location provided for a few days after the delivery, I have no idea what happened to the flowers and the gifts purchased with the flowers. I even contacted Petal and Post and have not received any feedback after more than 3 days: terrible service and a waste of money.
I have been trying to close my account but there is no other way than sitting hold for a few hours to speak to a consultant. Which is crazy especially if you're working full-time. Why cant you email queries? I would like to close this account before I get charged exorbitant banking fees for an account that I dont use.