Active since Nov 2020
The Kansas Footwear sneaker store posted a two day swear sale of 70% off on all sneakers. I made a purchase online on their website, www.kansasfootwear.com/. I received a whatsapp notification from their 'business account', number 063 396 7304 & an e-mail to confirm my order from 'thecapeboutiqueza@gmail.com'. A guy named Joshua, confirmed payment was received & that the order would be dispatched the following day. The following day came, 14 June 2022, & there was no communication from the company. I sent a whatsapp to enquire, I just received blue-ticks & no response from the business account. To date I still have not had any response..hence I am reporting this so called business. I believe that it is a scam, I have also reported their page on Instagram, the account is Kansasfootwear.
I booked & paid accomodation on October via booking.com for 2 nights at Tsitsa Falls Lodge, Qumbu in the Eastern Cape. On the day of check-in at the lodge, which was 13 November we called the owner for directions & advised him that we had booked for 2 nights & needed directions to the lodge. The owner informed us that his lodge has been closed since June 2020 due to the country being on lockdown & was not aware that Tsitsa Falls lodge was still being advertised on Booking.com, he advised us to cancel the booking online at booking.com so that we could be refunded. We cancelled online (on 13Nov 2020) at Booking.com & shortly recieved a confirmation e-mail acknowledging the cancellation however stating that I am liable for cancellation fees!Being made liable for cancellation fees when i'm cancellation due the place being closed down is unacceptable especially considering that we now had to drive around & desperately seek alternative accomodation!! It has been a week now & still we are waiting to be refunded, the owner at Tsitsa Falls Lodge is now not taking my calls. I have had no contact or any communication from Booking.com with regards to when to expect my refund!!I am very disappointed at the service we have recieved from both Booking.com & Tsitsa Falls Lodge. www.booking.com should be banned as it is turning out to be a bogus site that falsely advertises places!! I hope that more people become aware of this & not give waste their hard earned money!!
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