SK
Sue K
Active since Dec 2020
2
Reviews
0
Industries
Reviews
2 reviews44 months ago
Exceptional.
This is the 3rd time I have dealt with this company & each time their service has been phenomenal. Not only has duvery time exceeded expectations (24 -48 hours) but they, and their courier company, Courier Guy, have kept me informed every step of the way.
133 replies
65 months ago
Post office custom clearance fees.
Every year my siblings in the UK and I exchange calendars as Christmas gifts. This year I received a notice from a post office 20kms away (my local has closed due to non payment of rent) to say I have a delivery and a payment of R30.20 is due. This had me puzzled as I have never before paid to receive a calndar. After much research I find that this is a fee the PO charges for all the trouble they have taken to clear my calendar through customs! CUSTOMS CLEARANCE (HANDLING FEE) 'A customs clearance fee of R58,50 is charged on all incoming parcels and R30,20 on all other postal items. This fee is charged by the Post Office to cover costs incurred in clearing the parcel/postal item on behalf of the addressee.'" This is iniquitous in itself and a pathetic attempt by the PO to increase revenue but then I found that this fee increased by 17% in 2020. I'm sure I am not the only SA tax payer who is tired of being fleeced at every turn and getting no service in return.
0 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (50%)