TC
Trevor C
Active since Dec 2020
14
Reviews
0
Industries
Reviews
14 reviews3 months ago
Studio 88 Return Policy
I went to West Town and purchased a Jordan track pants @R799.99. I asked the sales consultant for my size which is a small. I wore a similar Nike pants on the same day so I told him to give me the same size. He said ok he got it and I paid for it and left. This was on the 8th of November 2025. I didn’t use the pants has I wanted if for my trip that was in December to UK and Paris. When I was in the UK I opened the pants to use however to my surprise he didn’t fit me i.e. it was too small. I said that I will return it when I go back to work has I woke in Mount Edgecombe which is near Gateway. I finally got a chance to got to Gateway last Friday which was the 9th of January 2026. The lady that was assisting me said that they sold me a kids pants hence it will not fit me. I checked around for something else however couldn’t find anything. She said that the only do cash refunds however it’s too early and they had no cash and I must come later on in the day. I didn’t get a chance to go and decided to go today the 12th of January. The guy tried assisting me however he said that head office or his manager said that they can’t assist me because the purchase was done over 30 days ago. He took my details down and said he will try and let me know the outcome. He sent me a message now saying that they can’t assist. In this year alone I purchased for over R10 000 in Studio 88 and now they not willing to assist me even though I explained to them that I wasn’t in the country and was willing to give them proof of same. Wow for R799.99 they lost a customer. Absolutely poor customer service. Please double check you merchandise when you buy has it seems like they will mislead you to get the same and will not return it.
168 replies
4 months ago
Angel Maria Heathrow British Airways
We arrived at Heathrow Airport on the 9th to take our flight to France. We were 5minutes late for checking our bags and no one wanted to assist us. To our surprise a lady by the name of Maria an angel sent from above came to our rescue. She made a call to late check in and checked our luggage in. We went to the security and they didn’t want to let us through and here runs this angel again, she made another call and our access was granted. We were travelling with our little 4 year old girl and it was her dream to go to Disney, she was actually crying when no one wanted to help us. Maria is really an angel. God will really bless her. We spoke to 3 People before her and everyone of them said they can’t help and we must book another flight. She honestly deserves employee of the year for doing this and if she can’t get this award I don’t mind to gift her personally. If anyone reads this please share her details my family and I want to thank her again. This was our 1st international travel and she made it very very special.
0 replies
4 months ago
I am from SA and only checked in yesterday after 12am. Our flight was delayed for over 3 hours. I have a young baby that we traveled with. To my surprise the room was very small. We called the receptionist on duty and requested for a bigger room, he advis
Worse Service received with poor customer service at Ealing Hotel
0 replies
6 months ago
Hollywoodbets Changes Odds After The Game
They offered a live in play bet for Man United vs Grimsby Town. I took the bet and they accepted it. I took a few bets on the game and all won. They paid all out and thereafter reversed the money and only gave me back what I betted and not the winnings. After calling and enquiring they said that they published the incorrect odds and it was an error on the end. After complaining again they decided to pay me the odds that they wanted to and wasn’t displayed. Apparently their terms and conditions say they reserve the right to amend any odds. Are can you change odds after the game is completed and furthermore that odds seems to be thumb sucked. If the bet lost I can guarantee you that they wouldn’t mention anything about incorrect odds. Just that they needed to pay circa 15k they decided the odds were incorrect. I have now reported them to the KZNERA!
761 replies
19 months ago
Meat instead of Veg
Last week Friday 20th September, I went to Pizza Hut on Florida around 6pm however the lights went off and couldn't place mu order. The next closest Pizza Hut to me was Glenwood. The was the 1st time I went there, I placed an order for the special which was 2 pizzas for circa R134. I ordered 2 vegetable pizzas because we started fasting on the 17th for 1 month. To my surprise when I went home and my family and I started eating the pizza we realized that I had chicken. We called in and they said that they sorry and replaced the 2 pizzas. Surely there has to be more checks because this is our holy month and it was only 3 days into it and i broke my fast due to their negligence.
0 replies
19 months ago
Ridiculous Wait Times - Drive Thru
I went to KFC Florida Road 2 weeks ago to buy a cup ice cream for my baby. I went through to the drive thru and to my surprise it took me 30 minutes to get my ice cream. When I asked why so long, the response I got was that they were short staffed. I went again on Tuesday the 24th to buy ice cream again and again it took me circa 30 minutes to get my order, this time the excuse was that the system was offline. Giving them the benefit of the doubt, I went there today again, this time to purchase pops and chips. Today it took me 40 minutes to get my order. I had to hoot and make a noise before movement happened. Today's excuse was that there was a waiting time for chicken. Surely there has to be a better system to get the drive thru moving. What's the use going through to the drive thru if the wait time is going to be 30 minutes?
0 replies
20 months ago
2 hours for food
Hi, I went to Hollywood at Springfield today to order breakfast. I tried ordering on the WhatsApp firstly however there was no response. I decided to go into the store, I ordered 5 breakfast and 1 quarter beans bunny. The lady that took my order advised me that it will be ready in 10 to 15 minutes. I waited around 35 minutes and the food was still not ready. I spoke to a manager on duty(didn't get his name however he was a thin Indian man with glasses), he checked the time the order was placed and apologized for the delay. I asked him to cancel my order which he did and than asked me to pay for the drinks. I advised him that I already paid so why must I pay again. He than Apologized again. This is now 1 hour and my food is still not ready. I had a doc appointment at 11am which by now I am late. I asked the manager how long will delivery take and he said it normally takes 1 hour but the driver is there and he will send it now. To my surprise I came home at 12pm and the food was still not delivered. The food only came at 12:15pm. This is absolutely poor service, over 2 hours for breakfast. I had visitors over from Gauteng. Regards, Trevor
0 replies
21 months ago
Turn around time on claim
I have a life policy with Liberty. I experienced a mild heart attack in November last year which was confirmed by the cardiologist and his reports. I submitted a claim in February this year. Liberty asked me for so many documents which all was submitted. They even asked for all blood test results from. 2012 to 2016 including doctors reports during this time Its obvious that they are looking at every avenue not to pay out the claim. When you provide the documents they require they will come back and request another when you submit that one they will come back and ask for another. In this process they only called me twice however if you miss a premium they will message you or email you daily. Tells me that they only care about your money and not you as a person. Whenever you call them and enquire they say that the claim is with the chief medical officer. It's now been 5 months and still no outcome.
459 replies
21 months ago
Loyalty is not worth it
I have a personal loan, bond, credit card, Cheque account, overdraft and savings account with Absa. I have been banking with absa circa 25 years. I had a mild heart attack as per the cardiologist and his reports in November last year. I put in a claim in January this year. My claim was declined and thereafter I followed the internal process that thy have before going to the Ombudsman. The last step was to send an email to their complaints department which I did. I called them last month to follow-up and was told that it still within the 45 days turnaround time. Now it's over the 45 days and still no feedback. I called back last week and was told that they will get the complaints department to call me and provide feedback however to date I have not received a call or feedback. Treating a customer of circa 25 years in this manner tells me that I should move all my accounts away from them especially knowing what I have been through. Please check your policies with them and ask questions because when it comes to claiming they will look at everything not pay you.
174 replies
23 months ago
No feedback on claim submitted 5 months ago
I have a Direct Axis loan and FNB Life handles their claims. I suffered a mild heart attack IN December and made a claim in January. Till today I have not received any feedback. Whenever I call them to follow up, they keep saying that they will get someone to call me back however no one calls me. I feel that they waiting for me to pay more premiums before they give me nany feedback.
53 replies
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2 (14.285714285714286%)
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0 (0%)
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1 Star
12 (85.71428571428571%)