MM
Mulalo M
Active since Feb 2021
3
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0
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Reviews
3 reviews20 months ago
Excellent service 😎
Tumeka was profound and helped me with my car insurance and lower my premium.. Thank you very much
53 replies
63 months ago
Misleaded by Nuco services provider
Dear sir/Madam I am writing the complaint with heart full of disappointment caused by nuco auctioneers after I registered for auction with R50000. On the 3/2/2021around pass 9h00 I enquired about online auction I spoke to kutwano I asked her if they do offer in house finance she said yes so I asked if I am late to register for auction since it was written to end 10h30 she said yes I am not late I must do immediate payment and send the proof of payment. And then I ask her (kutwano) again if they finance for private individuals not company she said yes, and I must send my ID and proof of residence and I did that. I sent Catherine nuco auction finance department a message asking her about finances she said she is in the meeting she replied after 13h00 and I asked how does the finance work she didn't answer me. Then I bid the truck I win the bid 370k,after that one of nuco services provider called me stating that they will send invoices to me later I waited And then the following day they sent me invoice it was 478k so I sent Catherine Wich is the finance department person that I need finance she told me finance you apply for it 72 hours before registration not after so I told her that kutwano pushed me to register a d she told me they will provide finances.. Then she told me I have to pay the money, I try to explain to her what kutwano informed me she said I must take it up to their lawyers. Then I wrote kutwano messages then she told me juco the director manager is handling it he will call me and inform me about the dission that was on the 4/2/2021 then no one called me.. On Monday the 8/2/2021 pass 08h00 I called director landlines I got a lady by the name of Nandi I explained to her she told me that dission has been takken Wich I don't even know of, I asked for jaco De jager director numbers she gave me. I called and introduced myself and explained to him then he said he know the story and I asked him what is the way forward he said he will call me he hanged up. When he call he told me I should have knew that finance you apply for it before auction and I explained that I didn't know that is why I asked from nuco service providers. Jaco De jager argued that I'm wrong, since 04/02/2021 they put me on hold saying they will call me back on the other side kutwano informed me that jaco De jager is handling it, only to find out they are delaying time to forfeit my money without me being informed I sent jaco De jager email requesting my 50 000 refund, he replied that him and his management discussed the matter and concluded that I forfeited my 50000 how I dnt know please help this is fraud. There is noway that one can put that lots of money just to loose it, it doesn't make sense to me if they knew that they can't finance me why did they allow me to register because I ask before registering and the support documents shows that I am private but still they proceed, on this matter I am willing to fight till the end through any kind of cost we all need money in this pandemic but let it be the fair way.
0 replies
63 months ago
Nuco services provider misleading costomers.
Dear sir/Madam I am writing the complaint with heart full of disappointment caused by nuco auctioneers after I registered for auction with R50000. On the 3/2/2021around pass 9h00 I enquired about online auction I spoke to kutwano I asked her if they do offer in house finance she said yes so I asked if I am late to register for auction since it was written to end 10h30 she said yes I am not late I must do immediate payment and send the proof of payment. And then I ask her (kutwano) again if they finance for private individuals not company she said yes, and I must send my ID and proof of residence and I did that. I sent Catherine nuco auction finance department a message asking her about finances she said she is in the meeting she replied after 13h00 and I asked how does the finance work she didn't answer me. Then I bid the truck I win the bid 370k,after that one of nuco services provider called me stating that they will send invoices to me later I waited And then the following day they sent me invoice it was 478k so I sent Catherine Wich is the finance department person that I need finance she told me finance you apply for it 72 hours before registration not after so I told her that kutwano pushed me to register a d she told me they will provide finances.. Then she told me I have to pay the money, I try to explain to her what kutwano informed me she said I must take it up to their lawyers. Then I wrote kutwano messages then she told me juco the director manager is handling it he will call me and inform me about the dission that was on the 4/2/2021 then no one called me.. On Monday the 8/2/2021 pass 08h00 I called director landlines I got a lady by the name of Nandi I explained to her she told me that dission has been takken Wich I don't even know of, I asked for jaco De jager director numbers she gave me. I called and introduced myself and explained to him then he said he know the story and I asked him what is the way forward he said he will call me he hanged up. When he call he told me I should have knew that finance you apply for it before auction and I explained that I didn't know that is why I asked from nuco service providers. He argued that I'm wrong I sent them email requesting my 50 000 refund, they replied with the email saying I forfeited my deposit how I dnt know please help.
56 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
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1 Star
2 (66.66666666666667%)