NA
Nicolle A
Active since Feb 2021
4
Reviews
0
Industries
Reviews
4 reviews9 months ago
Extremely Disappointed with Kream Montecasino’s Lack of Response
I’ve been trying to book a table for a group of 40 people at Kream Montecasino and the experience has been nothing short of disappointing. I’ve sent multiple emails and made several phone calls over the past few days, but no one has bothered to respond or provide any feedback. For a restaurant of this calibre, I expected at least a basic level of customer service. It’s extremely frustrating and unprofessional, especially when trying to plan a large group booking. Definitely not the service I anticipated from such a highly rated establishment.
0 replies
12 months ago
Awaiting refund/No stock
I am extremely disappointed with my experience using Pick n Pay ASAP. I placed an order on 28 April (Order #4000245647) for three essential items—2 tins of Novalac AR milk and 1 box of Beacon marshmallows—totaling almost R800. All of the items were marked as in stock, but later I was told they were unavailable. Today is 5 May and I still haven’t received my refund. I’ve contacted support multiple times, and every time I’m given the same generic response with no real help or resolution. It’s completely unacceptable. What makes this worse is that I can’t even buy milk for my newborn because I’m waiting on this refund. Why does your system allow orders for items that are out of stock? This is misleading and causes real stress for parents trying to care for their children. I will never order from PnP ASAP again, and I sincerely hope you take this complaint seriously and process my refund immediately.
60 replies
23 months ago
Appalling Service From Nimble Group
I am beyond disgusted with the pathetic service your company has provided. I made specific arrangements with Kashifa P. to settle my account, and she clearly stated the amount was R876. Despite this, on the 24th of this month, an incorrect and unauthorized amount of R378 was deducted from my account This is completely unacceptable. To make matters worse, no one has been able to give me any answers.. I followed your procedure! and sent my bank statement as requested, but it has been a week and I have heard nothing back. This is sheer incompetence. I spoke to a so-called representative named Bronwyn, who has been utterly useless and has ignored my emails. This blatant disregard for your customers is appalling and unprofessional. I demand an immediate resolution to this mess. I want a full explanation as to why the wrong amount was deducted and why your team has failed to address this issue in a timely manner. Fix this now and ensure this never happens again. Your company's ineptitude is disgraceful. Sort this out immediately.
53 replies
63 months ago
Missing money
Money shows completed and deposited but there is nothing in my account!!! When I call nobody answers!!!!!!! I just want my money
0 replies
Review Distribution
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1 Star
4 (100%)