BB
Brent B
Active since May 2021
8
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0
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Reviews
8 reviews2 months ago
Santam advisor - Thomas Heydenrych
Thomas weas a brilliant advisor; patient, knowledgeable, and very helpful. I was obtaining quotes from two other insurers at the same time and he was by far the most pleasant to deal with.
53 replies
3 months ago
Hello Ambulance
Sent two messages requesting assistance online. No reply to either. Complained to my medical aid, Motohealth, which assured me that I would receive a response soon or let them know. No response, informed Motohealth. Silence all round.....this was a week ago. Should rather be called Hello Ambulance.
0 replies
9 months ago
Unhappy Folk
I booked a booth in person on Sunday 6 July for Saturday 12 July at 4pm. I decided to confirm this - again in person - on the morning of 6 July as I had invited a number of guests. I was then told no such booking existed. The snotty person posing as a manageress, who could barely drag her eyes away from her laptop, told me it was impossible that I had booked "..because I train my staff not to take bookings except online". Humiliating for me to tell my guests that we had no longer had a booking. No reply from their website when I reported this, despite their acknowledging receipt. Not the only restaurant on that stretch, but acts like it is. High-handed, dismissive, abrupt - who needs this?
0 replies
31 months ago
Boardmans falls badly short of online refund
I ordered a heater online and it arrived damaged. I asked for a refund on 03 Aug because it was a shoddy product, anyway. Finally, on 21 Sep - almost 2 months later - I was advised that the refund would be made "within the next 7 days". Still waiting on 06 Oct. Didn't Boardmans used to be a quite a reputable company? I won't go near another online product with these jokers again.
0 replies
32 months ago
How to sacrifice R6 000 with Takealot
I ordered a tv which was delivered on 13 Jul. I was not happy with the sound quality and filed a return within Takealot's 30-day period and it was collected on 6 Aug. On 14 Aug Takealot informed me that my return had been rejected because the tv had been received in a damaged state and was in a poor condition. There were photos of the returned tv: the screen was splintered and there were lots of patches of dust and dirt. I rep**** to Takealot and stated that that was not the tv that I had returned and called for an investigation, because SOMEONE HAD REMOVED MY NEW TV FROM ITS BOX AND REPLACED IT WITH AN OLD BROKEN TV that had been stored in a dusty place somewhere. Like the back of a truck. The fact that one of the staff members who collected my tv had asked if the tv was in any way damaged when they had collected it does nothing to weaken that suspicion. However, Takealot would not and will not entertain my proposals for an investigation and made arrangements almost immediately for the return of the damaged tv. Had I known that I would be dealing with *******, I would have taken a picture of my undamaged and pristine tv in the hands of the two staff members at the time that they collected it. Or would certainly have done that if only Takealot had suggested doing so. A long relationship with Takealot, destroyed in a few minutes.... Brent
0 replies
45 months ago
Uber access to my bank account
On 11 June 22, I noticed a deduction from my bank account from Uber. The clown who fielded my query said it was ‘normal banking practice’ to verify my account and would be refunded. Still waiting for that, two months later, but the scary thing here is that Uber can make random and arbitrary deductions to one’s bank account.
0 replies
49 months ago
We've got control of your money, so don't try to hurry us....
6 months, so far, to do a s14 transfer? It's pathetic....
74 replies
60 months ago
Can they be "Building Your Wealth", while botching a simple administrative function?
When I filed my 2020 tax return, SARS told me that Momentum had issued two tax directives. But I only had one policy! But, as from October 2020, Momentum repeatedly denied any responsibility. Back to SARS, back to Momentum, back to SARS....Then, some 7 months later, Momentum suddenly came to the realization that it had actually issued two directives for the same payout. It then took them a month to fix it. This is a "service provider"?
53 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (87.5%)