AV
Andre Van der Meer
Active since Jun 2021
5
Reviews
0
Industries
Reviews
5 reviews29 months ago
Scorpion says: "Go **** yourself"
To Scorpion I ask: Do your security personnel have driving licenses? Why don't your security personnel obey the rules of the road? Is it policy that your security personnel swear at the public and then try to harass and intimidate citizens when called out for not following rules? Today, approximately 13h30 whilst driving in Theuns van Niekerk street, a Scorpion security vehicle (Reg HH94ZGGP) stood in the middle of the road blocking the way. Not moving I shimmied around it and when I saw the opportunity, as I was passing by, I ask the black male security driver what he was doing. He nonchalantly rep****: "I am talking to my friends", his friends being a car parked on the corner. I told him he should not stand in the road holding cars up, and park on the side of the road and not in it. He rep****: "Go **** yourself." I drove in front of his vehicle, took out my phone took two pictures and drove off, he caught up with me down the road and attempted to overtake me and ended up taking a short left instead. I phoned their offices (0126461029) at 14h20 and the operator told me I would receive a phone call from the relevant authorities, an hour has passed and still no call.
0 replies
32 months ago
Client's attempt at claims deliberately stalled.
Discovery has horrible people relations. From the 6th of June 2023 until today 29th of August 2023 I have sent numerous E-mails, wasted more than R300 in airtime phoning Discovery and medical personnel on their behalf, done the 'case workers' jobs for them and I am still not any closer to resolving my claim dispute. To their credit I was contacted once 12 days ago by the claim escalation review case worker "Cindy" who promised to send an e-mail with a PMB form which I have still not received. I sent her a mail 2 hour after our phone call to remind her to send me the e-mail and still no response whatsoever. I found the form on my own and will be submitting all the required documents within the week for the 6th or 7th time. Discovery should revise their policies as it seems that no follow-up phone calls are made, nor are follow-up e-mails sent to clients. Case workers don't provide clients with easy contact methods such as an e-mail or phone number so you can speak to the same person, each time it's someone new so you have to explain the entire situation again and again. At this point I personally think Discovery is pathetic.
263 replies
36 months ago
Disappointing Nintendo SA
First Impression: Disappointing I pre-ordered a new switch OLED console and collectors game edition, Amiibo and OLED cover, spending more than R13k. The Console releases earlier than the game so I decided to add a game to my order, which is more expensive than other retailers, but I decided to support Nintendo SA. Today I received the console but not the game I added to my order. Now I have a console to look at but no game to play on it thanks to https://store.nintendo.co.za/. Communicating with them is nearly impossible as I phoned their online department 6 times only to waste my airtime and energy. They did however respond to my e-mail but went radio silent afterwards. There seems to be no resolve at the moment was only promised the situation would be sorted out ASAP (and that was said 12h30 today). If this is the service that my patronage affords me, I will never do any business with Nintendo distributor South-Africa again and will rather use the e-shop, Amazon, Takealot, Incredible Connections or Makro for my future purchases. I will give an update to how this situation was resolved and if my second delivery (on May 12th 2023) was a better experience. What a shame, paying a lot of money, making sure orders are completed long before delivery, only to have a big letdown. I really want to support local Nintendo but if this issue is not resolved asap, I can't continue to support Nintendo SA.
53 replies
49 months ago
Clearance Warehouse Africa where the quality of couches and customer service are equally terrible.
Disclaimer, this is not the first time Clearance Warehouse has done me wrong but this is the first time I'm writing a review. On the 25th of March I phoned to complain about a couch I bought 10-11 months prior, as the seating had already deteriorated (I weigh 80kg, so it's not like I'm destroying the couch each time I sit down) to the point where once you sit down you feel the wooden frame of the couch cut into your backside and legs. As they do a correspondent contacted me via Whatsapp, and to their credit my couch was approved for filling. This is when the trouble started. I soon came to find that it would take multiple messages to just get a reply from this person as to what was going to happen regarding the collection of my couch. After a long wait with no communication I received a phone call out of the blue on Thursday the 31st of March 16h00 asking if they could come and collect my couch, I then spoke to a manager telling her I was unhappy about not receiving any information and spelled my e-mail phonetically to ensure at least getting a heads-up about the procedure. up until today the 12th I have not received a single mail. I also asked the manager on the 31st if she could schedule an early pick-up the next morning on April the 1st. It seems that Clearance Warehouse played me for a fool as the collection crew only came after 17h00 on Friday, April the 1st. The crew being in a hurry to finish the days work (as I would be in their shoes) tore one of my couches at the back when trying removing it from my flat. I sent a voice note to my Whatsapp corresponded on the following Monday the 4th of April, informing him of the tear and requesting the manager to phone me so I could voice my displeasure (which she never did). Today (12 April) at 17h24 I received a call from Clearance Warehouse, I immediately requested to speak to the manager I had previously spoke to. Voicing my frustration she was aggressive at first not listening to what I was saying and from my perspective treating me like a child asking "what is it I am complaining about", when I told her about the pick-up time I arranged with her for the first she said she had no recollection of that (Since Clearance Warehouse records their conversations for quality assurance I dare them to listen to our first conversation where I requested a early pick-up, I'll be waiting for an apology) and when I told her that between myself and the pick-up crew we were unsure of what to take so they took my entire set (which I believe could have been prevented by a simple e-mail to the customer informing us about the pick-up detail) she started to see why I was frustrated. Finally she told me the do not work with the repairs but in the same breath tells me there is no tear in the couch (maybe a sly way of implying that I'm lying or something) I had to tell her again about what happened on the !at of April and that someone should take a proper look before running their mouth. The last thing that bothers me is the lack of responsibility, as the claim not to have anything to do with customer care but if I inform her (a manager working at Clearance Warehouse) that I'm not receiving any communication she should take responsibility and contact someone to ensure the issue is sorted and not act like I know the inner workings of the company she works at. The service puts a bad taste in my mouth and I would never spend a single cent of my money at Clearance Warehouse and to be honest I want to tell them to keep the couch and give a refund. *I have not received a reference number. *I have a video I made prior to the pick-up of my couch's quality and also screenshots of the lack of communication from their side.
0 replies
58 months ago
Discovery does me dirty
Would not recommend Discovery Health. After 10+ years Discovery Health decided to increase my monthly installment from R1207 to R2595 with no apparent benefits. Disputing it is met with delayed responses that are unappreciated and unhelpful. I believe there is a lack of direct communication with the client. The whole situation leaves a bad taste in my mouth, even after the fact that I had to pay for my own cronic medication anyway. As there has not been any attempt of contact from their side I would caution you against Discovery Health 110%. STAY AWAY!
106 replies
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1 Star
5 (100%)