Nosipho T

Rochester never ending instalments

I bought items at Rochester last year on credit. In October I paid R20 000 towards the account of which I was informed that I have R5800 left which would be payable after 3 instalments. The third instalment was supposed to be in December. To my surprise in January another instalment went off and I went to the branch to enquire. They said it’s probably the last one because of the previous calculations. Now in February ANOTHER instalment went off. I called the call centre and they tell me that I still have R290 that’s going to go off in March and by the time it goes off it would be almost a R1000 because of fees. The money that I have paid now is waaaay more than the R5800 that I was told I have to pay and which I was informed already includes the interest. Now March would be the 6th month that I’m paying this money that was left when I was originally told that I would be done in 3 months. When I called the call centre they inform me that the reason for the ridiculous charges of R5000 in 3 months is insurance fees and other additional fees. Had I known that the R5800 would turn into R10 080 in a space of 3 months then I would’ve settled it that time when I paid the R20 000. I feel ****** and misinformed because now I’m sitting with an account that I thought would be over on my credit report. Rochester has multiple compulsory charges that cost more than the payment of the furniture per instalment. R5000 worth of charges in a space of R3 months is ridiculous!