AB
Ashley B
Active since Aug 2021
3
Reviews
0
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Reviews
3 reviews1 month ago
Woolworths MyDifference - Unable To Unsubscribe From Their Emails
I'm really frustrated that you can't opt out of emails from Woolworths MyDifference. They send far too many. I've contacted support and asked to be removed from this, seeing as you can't unsubscribe via their website or app, and I was told that I can't be removed because its transactional emails. Okay, then why have I received two emails today alone from MyDifference that are definitely marketing emails about specials ect??? Being able to choose whether or not I want emails from you is so basic, yet you take that option away from me? I have marked them as spam, but I just find this behavior from Woolworths to be so ****my.
0 replies
21 months ago
Capitec Bank Access Facility
I have had an Access Facility since December 2022. Recently I was explaining the access facility I had to a friend, so I pulled it up on Capitec's website to show them. When I looked, I noticed Capitec's website mentioned an interest rate of 13.75% - 22.25%. I took a look at mine and noticed I'm being charged the maximum 22.25%. I found this odd, as for the 5+ years I have been making use of credit, I have had a great credit score, never was late on or missed a payment, and had been paying back a little more than the minimum on accounts that allowed it. (The rules you're taught to follow). I wanted to find out why, so I logged this with Capitec's customer care (Incident 121986830) and I missed their first call. After they emailed me saying that, I did respond to them to let them know it would be better to email me. Instead, they proceeded to try call me on a few more occasions. Sending the same email after each call - and me responding each time asking for this to be explained to me via email instead. I decided to stop in at a branch on my way home to try resolve this. The consultant and even the branch manager tried to help me, as they agreed based on what I told them that it doesn't make sense why I'm being charged the maximum. They checked my profile, tried to make changes, and even ran a new system check on me with my updated salary details. Nothing helped. They took my details and said they were going to pass it to someone who I'm assuming was higher up, but it's been a week now, so I guess that never transpired. This morning I appear to have missed another call when I was still asleep, and received an email to say my ticket will be closed due to no contact. With a really generic copy-paste reply that the interest rate is based on a number of factors blah blah blah. I liked the Acess Facxility as a product, but really I'm just disappointed. Not just in Capitec, a bank I've been recommending for years, but in what BS I've been sold as a consumer through the years, even in Capitec's own Live Better Academy. It turns out that whether you do everything right when it comes to credit, or you mess about and miss payments, pay late, etc, you'll still end up with the same interest rate anyway. Nothing you're taught about this actually matters in the end. Rather save up, because you'll always be *****ed with credit.
53 replies
57 months ago
Big Boy Superlight 200 - Ultimate Bike Randburg
I recently purchased a new Big Boy Superlight 200 from Ultimate Bike Randburg. The bike runs perfectly but had a slight knocking sound when hitting bumps in the road - which turned out to be the rear suspension. Colin diagnosed the issue and Ultimate Bike got me new rear suspension under warranty. This isn't my first dealing with Ultimate Bike - and won't be the last. Yolandi, at the front, is always happy to assist. I have also trusted Colin to do modifications to my previous motorbikes for the past few years. I can happily recommend both Ultimate Bike Randburg and the Big Boy Superlight 200.
0 replies
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