Active since Aug 2021
I'm still fuming about my experience today! I placed an online order for collection, and you guys called to say the chip machine was broken. Okay, fine, make the burger instead. But then you told me you don't have the burger or kids meal? And to top it off, the cashier's attitude was atrocious! She told me to go order elsewhere if I'm not happy. Unbelievable! I'm writing to express my disappointment and frustration with the poor service and unprofessional staff at your branch. Why accept the order if you can't fulfill it? And judging me by my order? Not cool. I'd like to speak to a manager, please. I want an explanation and assurance that this won't happen again.
I bought a Toyota rumion 2022 1.5 sx from Hyundai Fourways in February 2025, trusting they’d deliver a quality pre-owned vehicle. *Big mistake*. *The Problems Started Immediately*: - *Month 1:* Brake pads failed. Had to fight sales (Mandla & Gaugelo) to replace them – they only agreed after I insisted. Paid upfront, installed by an independent mechanic. - *Month 8:* Gearbox mount cracked. We replaced it with a *new second-hand gearbox (R7,000 from Toyota, properly sealed)* – far superior to the faulty original unit sold with the vehicle. The *original gearbox was tampered, poorly serviced, and leaking*, raising serious questions about pre-sale checks. *Dealership’s Response*: Dismissive. Offered a trade-in (without resolving issues) while insisting “we’re helping”. No documents proving pre-sale checks. When challenged, radio silence. *Why I’m Warning Others*: 1. *Unsafe vehicle sold with hidden faults*. No transparency or accountability. 2. *Misleading sales tactics*. Promised inspections never done. Blame shifted to “mileage” (which doesn’t cause gearbox failures). 3. *No after-sales support*. Complaints ignored. Escalation seems inevitable. *Documents requested (still missing)*: 125-point report, Decora inspection, vehicle sourcing history. No response. *Don’t buy here unless you want a headache*. *Update (optional):* I’ve escalated to the Motor Industry Ombudsman of SA and will pursue compensation if needed. Buyer beware – protect yourself. *Rating: 1/5 stars – AVOID THIS DEALERSHIP* - Sales: 1/5 (misleading, pressured trade-ins) - Service: 1/5 (no accountability, ignored complaints) - Value: 1/5 (overpriced for the risk *Advice:* Demand *full paperwork* (not just verbal promises). If issues arise, don’t expect support. Taking business elsewhere is the best move.
Extremely disappointed in the quality of food at Burger King. Ordered a cheeseburger, but the bun was burnt to a crisp. How does a burger with such an obvious flaw make it out the door? Definitely won't be back.
Thank you to Belinda, she's a star and she is good at doing her job as a manager & big ups to her
Disappointing experience at Panarottis Fourways Mall! We arrived at 18:50 to order dinner for eat-in, only to be told the kitchen was closed despite the sign saying 21:00. Poor service and unwelcoming staff. not impressed
I'm extremely disappointed with the service I received at Fidelity Fourways Mall. The staff's behavior was unacceptable, and it's clear that they discriminate based on appearance and race. What's even more alarming is that they threatened to block my vehicle and clamp my car, which is *******. There were no signs indicating that parking was prohibited, and I had stopped in a designated bus stop due to an emergency. The most disturbing part was the complete lack of empathy and respect shown by the staff. Instead of offering assistance or concern, they were dismissive and uninterested in listening to my explanation. I expect a higher level of professionalism and respect from Fidelity, especially in a public setting. This experience has left a sour taste, and I would advise others to be cautious when dealing with this company. Fidelity needs to reevaluate their staff's behavior and ensure that customers are treated with dignity and respect, regardless of their appearance or background.
I've had a mixed experience with pluxnet over the past 3 days. Unfortunately, I haven't had internet connection, which has been frustrating. The person handling the company's WhatsApp group was unresponsive and unhelpful, failing to represent the company well. However, I was pleasantly surprised by Yuran, an employee who went above and beyond to assist me. He delivered exceptional service, exceeding my expectations. Yuran's professionalism and dedication to resolving my issue were impressive. He is a shining example of good customer service, and I appreciate his efforts. While I was waiting for my internet connection to be fixed today Yuran delivered and never promised me lies Overall, my experience with pluxnet has been inconsistent. However, Yuran's excellent service has redeemed the company to some extent. I hope the company takes steps to improve their customer service and recognizes Yuran's outstanding contributions.
Parking Disappointing Policy at Rhiza babuyile* I recently visited Rhiza babuyile for an appointment, but was surprised and disappointed to find that patients are not allowed to park their vehicles in the clinic's parking lot. Instead, we were forced to park on an unpaved road, which raises serious concerns for emergency situations. What is the purpose of having a parking lot if not for patients to use? This policy seems counterintuitive and potentially dangerous. What if someone has a medical emergency and can't walk far? What about patients with disabilities or mobility issues? I hope Rhiza babuyile reconsiders their parking policy to prioritize patient safety and accessibility. Until then, I would caution others to be aware of this issue when visiting the clinic. *Rating:* 1/5 stars
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