Fatima B

Terrible service from Dr Rakesh Newaj‘a practice in kempton park

I went to Dr Rakesh at his practice in kempton park, towards the end of April paid R790 for my consultation, he literally saw me for 10 minutes and gave me a prescription for my medication which costed me R2360 He told me they will call me for a follow up appointment, I waited four months and got no call back I phoned them today , spoke to his secretary she told me I need to pay R790 for a follow up, I explained to her that it’s been only four months, I finished my entire course of medication and my eczema has returned worse than what it was so how can I pay that much for something that has not worked, she further said you were supposed to come within fourteen days for it to be free, I told her nothing if this was discussed with me when I left, she told me there’s nothing I can do, so I asked her can I speak to Dr Rakesh she said no very abruptly and rudely, I told her please don’t talk to me that way and she further said go find another dermatologist because we can’t help you , I feel this is very unprofessional and disappointing.