Active since Sep 2021
I could not find a "contact us" on La Colombe's website, and I do feel the need to express my experience at La Colombe. It was my second time and weeks ahead I was looking forward to another great experience. My family's way to judge if something is good is the question "will you go again?". At that point, it was a definite yes. For the most part, the food was really very good and our waiter had the fine balance of being knowledgeable and effective without being overbearing. I was not impressed with all the "props", the bird's nest looks tired but some people are very impressed by it. When asked if we want still or sparkling water I said tap will be good, the waiter explained something about their own system but I could not quite understand. I was also asked if I would like Foie Gras with my main course and I accepted. The two "main" courses were excellent, the desert was underwhelming and I have a huge sweet tooth so that was disappointing. When we got the bill we were charged R350 for a really small portion Foie Gras and R76 for water service. I felt taken for a ride and at this point to feel like going back any time soon.
I was scheduled to fly from the US to SA on 28 Aug. I had a connecting flight with Safair on Aug. 30th. The US flight got canceled and I was no longer able to be in time for my Safair flight ref. 3ALEUB. Because of a substantial time difference and communication problems I got penalized and was forced to buy a new ticket. Bare in mind that Safair first canceled on me forcing me to find accommodation at my own cost with no consequences. Paying an extra admin fee is fair but forcing me to buy a new ticket is greedy.