HK
herman K
Active since Oct 2009
103
Reviews
0
Industries
Reviews
103 reviews3 months ago
Terrjble service
We have been trying to make a appointment for my daughter to get her ID ...we have been tryimg for 3 months...no slots..we went to fnb the glen..on a saterday...lady told us if we cant get a booking..we must come in a weekday..she will then assist..went there today..SORRY SIR..WE CANT HELP U ..WITHOUT A BOOKING..***..seems the service from banks is just as slow and pathetic as from home affiars..openty ppl in that dep but no one working...this is terrjble service...
1 reply
3 months ago
Your service is PATHETIC
Seems in south africa..gettimg cuatomer service is impossible FUNERAL POLICY My mom passed away mkmday mornimg...we have been sending mails..comtacting them on messanger..whatsup..there is just no customer service..no responce from them..nk call back..NOTHING SO..in our time of mourning...we now have to deal with this kind of *** service..pathetic responces Why do companys have this kind of service.. Do u clowns really think i am in the mood for this childish behavior now that i have to put my mom to rest..DO U THINK THIS SERVICE IS FAIR NOW.. UU.DKNT REPSKND TO.EMAILS..U DONT RESPOND TO WHATSUPS AS PER YOUR WEBPAGE..U DONT RESPKOD TO MESSANGER MESSAGES..MY SISTER HAS MADE MANY CALLS AND CANT GET ANYWHERE .. AL I WANT IS THE CORRECT FORM TO CLAIM..AND SPEAK TO A CONSULTANT THAT CAN ACTUALLY SPEAK ENGLISH..AND SORT THIS *** OUT TODAY
4 replies
6 months ago
You almost killed me..
So...you still have not made any attempt to contact me..nor any attemt to sort my complaint out
2 replies
6 months ago
YOU PUT MY LIFE IN DANGER
So...i was rushed to the ER wednesday morning 7am..for severe chest paint and difficulty breathing..In the ER the doc on call and the rest of the staff jumped jnto action..in assisting me..and by connecting me to the blood pressure machine..all sirens and lights went off...my pressure was around 215/117..and this turned into a medical emergency... as this can lead tk a stroke..or heart attack THIS IS WHERE DISCOVERY PLAYED WITH MY LIFE.... Even after 3 hours in ER ..the doc telling these clowns ..he needs to go either ICU...or high care...This untrained uneducated discovery staff memeber in auth is questioning the doc...about why do i need to go to ICU or High care...i laid there for 3 hours...that the doc on call told me ..he doesnt know what is wrong with discovery.. I have all the details of this person at discovery..and i am thinkjng of taking legal action against this person...for putting my life in danger As soon as i have seen my doc agajn...i will discuss this with him
3 replies
7 months ago
Why do u keep kn calljng me
This is why i hate doing these online quotes..as u leave your nr..for a CALL BACK..and now 3 consultants called. During today..i have told them ..i am busy. ..please call me after 5..and still momentum keeps.on calling..why..
3 replies
7 months ago
Check your bank statements
The poor service blamed om the system ..from this company..is getting out off hand.. Once again..these clowns take a double debit order from my account...thinkjng i wont see it....i have now had enough of this..i want my money back in my account.. today... This is the most unprofecional service i have come accross ever..if its not staff members makjng changes to my policy ..or canceling my policy without my concent..it now again double debits... Do u have ppl there that can do the job we pay u for ......what the hell is going on Pathetic pathetic service
1 reply
8 months ago
Clowns
So..i fell behind on my bond payments..not alot..15 000...as my wife was diagnosed with cancer ..and we had to pay in alot ..ok..my fault..so these ppl are harrasing me...after as promised i paid them 7000.00. And they have recieved this..but still its threatening email and sms after the other..i am now gettjng to a point..that i am considdering openjng a case of harrasment..u can send them a whatsips as they requeast...they blue tick u..and no responce...go on ...try me..**** me off even more U are unprofecional in your dealings with customers If you want to come to my house ..please do... seejng thats the newest threat i am getting..AFTER I HAVE PAID ..AS PROMMISED
0 replies
8 months ago
Poor customer service
Since my wife was diagnosed with breast cancer last year september..and dealjng with discovery has been the most stressfull 12 months in our lifes This company say they have the best ongology benifits out off alk other medical aids... So my wife was given her own ongology benifits and that has been used..now on the 9 sep this benifit has reseted and she has full cover..but agajn discovery is ducking and diving as she went for her scan lasf week...and discovery decided not to pay for this..i tried emailkng ..messenager and i am told they are investigating..no responce..no feed back..we are under enough mental and financial stress and we realy dknt need this kjnd of *** service..why do have to resort tk social media to get a responce..i am not goimg to fight ..i am not going to.shout..but dont **** me off..j pay for this service..DK YOUR JOB
3 replies
9 months ago
***boys
So...due ti financial prkblems with my wifes cancer..we had to decide what to pay..for her treatment or some bills..but now my bond is behjnd and now i have the awfull experiance of dealjng with thses bjnch of ***boys..that seems to like to treaten and harrass ppl while they are down..so..i have tried to respknd ti them in askjng accoumt info so we can pay..NO RESPONCE..but after my email..i get a treatenjng sms and email..i have asked for them to call me..they dont..then the phone rings 2 times and end the call..i have asked nkcely as i have paid a eft over..to confirm they have recieced it jn my std bank acc..no responce...i have asked nicely..but seems theae clowns want to **** me off...
0 replies
9 months ago
You are *******
U are a bunch of ******* I changed from.fnb to a new bank..paid my contribution eft..was confirmed that u got it..and @#$# now u ***** a diuble debit out of my acc.. U are a bunch of overpaid undertrained ppl..that cant do a job properly..i want my momey back now..or i.will.instructed my bank to reverse the stollen money
3 replies
Review Distribution
5 Star
2 (1.941747572815534%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (4.854368932038835%)
1 Star
96 (93.20388349514563%)