Khotso S

Rude manager at Braza waterfront mall, Bloemfontein

This is directed specifically to the Braza restaurant in waterfront mall, Bloemfontein. Yesterday as we were sitting on the deck, the sun started shining upon our table, then we decided to move the table away from the sunny area a little bit. Then the manager came up to our table and insisted that we move our table back to the sunny spot. We then humbly asked that he opens up the umbrellas on the outside as they were all closed. He responded, "i am not in the mood to pay out R3000 for maintenance of those umbrellas." We then tried to seek understanding of where then should we sit as paying customers and what were the umbrellas meant for. He then rudely replied again,"of course you are sitting outside, there is sun outside." We were highly disappointed by the way he handled things, the attitude that came with his respondes. We left shortly after.